#ChSocM (Church Social Media) Chat Transcript: Social Media for Church Conferences, Workshops. Conventions, Assemblies and More!

We chatted about best practices for using social media 

to extend the reach of public events.

This week's chat moderated by Meredith Gould (@meredithgould)

Topics:

T1: What are your pet peeves about social media for church events/conferences?

T2: What’s your best counsel for ensuring social media success during church events/conferences?

T3: Most people would say Twitter is an essential platform to use, which other(s) would you consider important? Why?

For Fun: For which church event (any denomination!) would you love to live-tweet?

Read the transcript on Storify!

#ChSocM (Church Social Media) Chat Transcript: Branding, Love and Care of Communications Ministers, and more!

We followed up on key topics discussed

during this week's Church Marketing Sucks 

hangout. Here's the video.

This week's chat moderated by Neal Fischer (@nealffischer)

Topics:
T1: Every Church has a brand (planned or not). Do you have a plan/guide for branding? (Logo, Font, Style Sheet, Color)
T1A: If you have some form of shareable/written form of plan/guide for your ministry, how does it get shared/used?
T2: How do we reduce noise and share announcements without half of them being ignored?
T3: You are the communicator for your Church. Do you just disseminate info or do you help shape what gets shared?
T3A: How do we help the Church understand communications ministry and ministers are as important as youth pastors/other ministries?
T3B: How do we show our value and build relationships with those we serve?
T4: What are some ways we can take a Sabbath?
T4A: We often work alone, so how do we keep from feeling alone, overworked, and underappreciated?
T4B: How do we make the work we do sustainable so that it doesn't overwhelm us?
T4C: If you do have help/volunteers, which tools help you keep your team organized?

Read the transcript on Storify!

Graphic created by Chuck Scoggins (@chuckscoggins)

Church Social Media Chat: Can Effectiveness be Measured and Evaluated Numerically?

This week we chatted about measuring and evaluating

the effectiveness of church social media. 

Whether, how, and why to do it.

#ChSocM Tweetchat (10/01/13)

(10/01/2013)

  

Close

9:00	Paul Steinbrueck@paulsteinbrueck Welcome to our weekly church and social media (#chsocm) chat, especially those joining for the first time. Tuesday October 1, 2013 9:00 paulsteinbrueck

9:00	MeredithGould@MeredithGould Aaaaand I'm blocking SPAMbots as quickly as they show up! #chsocm Tuesday October 1, 2013 9:00 MeredithGould

9:01	MeredithGould@MeredithGould @kellydouglas <waving hi> #chsocm Tuesday October 1, 2013 9:01 MeredithGould

9:01	Steve Kenow@skenow In spite of the government shutdown and the suspension of #pandacam, #chsocm will continue tonight. Ready to join in? Tuesday October 1, 2013 9:01 skenow

9:01	kellydouglas@kellydouglas @MeredithGould <waves back> Hi everyone! #chsocm Tuesday October 1, 2013 9:01 kellydouglas

9:02	Paul Steinbrueck@paulsteinbrueck @nealffischer @cmsucks @kellydouglas @MeredithGould Hi folks! #chsocm Tuesday October 1, 2013 9:02 paulsteinbrueck

9:02	kellydouglas@kellydouglas really looking forward to tonight's chat topic. glad the interwebs are still running #chsocm Tuesday October 1, 2013 9:02 kellydouglas

9:02	Alexander N. Gerli@ac1yg5cpj Hello from "Mayberry" #chsocm Tuesday October 1, 2013 9:02 ac1yg5cpj

9:02	Angela@mnplatypus Supper still in the oven so maybe I can make it to at least a little bit of #chsocm ! Tuesday October 1, 2013 9:02 mnplatypus

9:02	Paul Steinbrueck@paulsteinbrueck @skenow Fortunately #chsocm not staff by non-essential gov't personnel ;) Tuesday October 1, 2013 9:02 paulsteinbrueck

9:03	Denise Gorss@Denise205 @paulsteinbrueck Hi #chsocm moderator of the night. Tuesday October 1, 2013 9:03 Denise205

9:03	Steve Kenow@skenow @paulsteinbrueck does that mean we're essential gov't personnel? #chsocm Tuesday October 1, 2013 9:03 skenow

9:03	MeredithGould@MeredithGould I'm ready for #chsocm chat! pic.twitter.com/2HiWeC6OuT Tuesday October 1, 2013 9:03 MeredithGould

9:04	Randall Curtis@RandallCurtis Let's try this again. I haven't been here in a while but have a night free tonight #chsocm Tuesday October 1, 2013 9:04 RandallCurtis

9:04	Paul Steinbrueck@paulsteinbrueck If this is your first tweetchat ever, please do not get discouraged by the pace! A transcript will be available #chsocm Tuesday October 1, 2013 9:04 paulsteinbrueck

9:04	MeredithGould@MeredithGould @singingcarolyn You'll curse the day that starts to happen #chsocm Tuesday October 1, 2013 9:04 MeredithGould

9:05	Paul Steinbrueck@paulsteinbrueck @Denise205 Hi :) #chsocm Tuesday October 1, 2013 9:05 paulsteinbrueck

9:05	MeredithGould@MeredithGould @RandallCurtis Wow! Look who is here! Welcome back! #chsocm Tuesday October 1, 2013 9:05 MeredithGould

9:05	Paul Steinbrueck@paulsteinbrueck We always open this chat with prayer before moving on with self-introductions. Let us pray: #ChSocM Tuesday October 1, 2013 9:05 paulsteinbrueck

9:05	Alexander N. Gerli@ac1yg5cpj I'm new to this. Did it go through? #chsocm Tuesday October 1, 2013 9:05 ac1yg5cpj

9:05	MeredithGould@MeredithGould <kneeling> {not really} #chsocm Tuesday October 1, 2013 9:05 MeredithGould

9:05	Paul Steinbrueck@paulsteinbrueck Almighty God, we praise you for your abiding presence everywhere including virtual space. #chsocm Tuesday October 1, 2013 9:05 paulsteinbrueck

9:06	Carolyn Clement@singingcarolyn @ac1yg5cpj Hi there! Great seeing you here! Welcome. #chsocm Tuesday October 1, 2013 9:06 singingcarolyn

9:06	Paul Steinbrueck@paulsteinbrueck We thank you for the opportunity to connect and converse w others passionate about connecting the local church through social media. #chsocm Tuesday October 1, 2013 9:06 paulsteinbrueck

9:06	Denise Gorss@Denise205 @ac1yg5cpj I see your tweet. Welcome to #chsocm Tuesday October 1, 2013 9:06 Denise205

9:06	Paul Steinbrueck@paulsteinbrueck We ask your Holy Spirit to inspire tonight’s conversation & guide us as we move forward in love & service. Amen. #chsocm Tuesday October 1, 2013 9:06 paulsteinbrueck

9:06	ChurchSocMed #chsocm@chsocm @ac1yg5cpj Here's a guide to this chat: bit.ly/os05eO #chsocm Tuesday October 1, 2013 9:06 chsocm

9:07	Dan Webster@RevWeb Amen and amen. #chsocm Tuesday October 1, 2013 9:07 RevWeb

9:07	Paul Steinbrueck@paulsteinbrueck Next up: self-introductions. In addition to church affiliation, tell everyone how you currently use social media. #chsocm Tuesday October 1, 2013 9:07 paulsteinbrueck

9:07	kellydouglas@kellydouglas amen #chsocm Tuesday October 1, 2013 9:07 kellydouglas

9:07	MeredithGould@MeredithGould @RevWeb <hi, hon> #chsocm Tuesday October 1, 2013 9:07 MeredithGould

9:07	Tom Cooperider@tomcooperider First time, sounded interesting (& Reds losing) #chsocm Tuesday October 1, 2013 9:07 tomcooperider

9:08	Carolyn Clement@singingcarolyn @ac1yg5cpj Yes, you're here. You can try following the conversation here if you want: twubs.com/chsocm. I find it much easier. #chsocm Tuesday October 1, 2013 9:08 singingcarolyn

9:08	Dan Webster@RevWeb @MeredithGould Hi sweetie. Nice to see you here. #chsocm Tuesday October 1, 2013 9:08 RevWeb

9:08	Denise Gorss@Denise205 @tomcooperider Welcome to #chsocm Tuesday October 1, 2013 9:08 Denise205

9:08	Dan Sealana@DanOnRadio @paulsteinbrueck Dan Sealana: Catholic, on Twitter and FB, and help run parish FB page. #chsocm Tuesday October 1, 2013 9:08 DanOnRadio

9:09	Paul Steinbrueck@paulsteinbrueck BTW, it is within the #chsocm rules to have the Pirates/Reds game on in the background during chat. ;) Tuesday October 1, 2013 9:09 paulsteinbrueck

9:09	MeredithGould@MeredithGould < communications consultant, digital strategist, author, sociologist, #chsocm chat founder, committed to ecumenism! Tuesday October 1, 2013 9:09 MeredithGould

9:09	Neal F. Fischer@nealffischer <-Director of Communications @UpstateNYSynod, @ELCA - FB, Twitter, Pinterest, LinkedIn, email and soooo much more. #chsocm Tuesday October 1, 2013 9:09 nealffischer

9:09	Paul Steinbrueck@paulsteinbrueck @DanOnRadio Welcome Dan! #chsocm Tuesday October 1, 2013 9:09 paulsteinbrueck

9:09	Dan Webster@RevWeb #Episcopal priest. #Baltimore Md. Using SM to build community, share Good News, & keep in touch with my beloved wife. #chsocm Tuesday October 1, 2013 9:09 RevWeb

9:09	Denise Gorss@Denise205 Work on Web content for Catholic publisher in Chicago. Twitter and blogging are my personal soc media choices. #chsocm Tuesday October 1, 2013 9:09 Denise205

9:10	Tom Cooperider@tomcooperider Tom Cooperider Fayetteville Christian FB Twitter Instagram sr pastor #chsocm Tuesday October 1, 2013 9:10 tomcooperider

9:10	Angela@mnplatypus I'm Angela. Congregational communicator in an ELCA congregation near Minneapolis. We most use FB pinterest @table  and twitter #chsocm Tuesday October 1, 2013 9:10 mnplatypus

9:10	MeredithGould@MeredithGould @singingcarolyn @RevWeb We're doing this for YOU! And maybe @megateer #chsocm Tuesday October 1, 2013 9:10 MeredithGould

9:10	Steve Kenow@skenow I'm a (not provided) Minnesotan, looking for (not provided) stuff on the web. #chsocm Tuesday October 1, 2013 9:10 skenow

9:10	Neal F. Fischer@nealffischer @paulsteinbrueck not background noise here. I haven't heard a baseball crowd this loud in my memory. #Buctober #chsocm Tuesday October 1, 2013 9:10 nealffischer

9:10	Paul Steinbrueck@paulsteinbrueck We will assume tweets during this chat yours & do not represent your church or organization unless you are the Pope. #chsocm Tuesday October 1, 2013 9:10 paulsteinbrueck

9:10	kellydouglas@kellydouglas <fledgling communciations coach. Presbyterian by marriage. social media dependent. mom of hitch #chsocm Tuesday October 1, 2013 9:10 kellydouglas

9:11	MeredithGould@MeredithGould RT @paulsteinbrueck We assume tweets during this chat yours & do not represent your church or organization unless you are the Pope. #chsocm Tuesday October 1, 2013 9:11 MeredithGould

9:11	Denise Gorss@Denise205 @skenow Funny and yet...not. (not provided) extra commentary. #chsocm Tuesday October 1, 2013 9:11 Denise205

9:11	MeredithGould@MeredithGould @paulsteinbrueck Hilarious! #chsocm Tuesday October 1, 2013 9:11 MeredithGould

9:11	Paul Steinbrueck@paulsteinbrueck Kindly remember that we’re here to share with & support one another. If you want to spam or be rude, do it privately. #chsocm Tuesday October 1, 2013 9:11 paulsteinbrueck

9:11	Dan Sealana@DanOnRadio @paulsteinbrueck If my parish saw my social media I'd no longer be doing their social media. :-) #chsocm Tuesday October 1, 2013 9:11 DanOnRadio

9:11	Heather McCance@rev_heather @paulsteinbrueck Oooo, is @Pontifex participating in #chsocm tonight? Cuz that would be cool! ;) Tuesday October 1, 2013 9:11 rev_heather

9:12	Paul Steinbrueck@paulsteinbrueck @pastorcylar Welcome Pastor! #chsocm Tuesday October 1, 2013 9:12 paulsteinbrueck

9:12	Randall Curtis@RandallCurtis Dio of AR youth and Young Adult guy and writer for theholygeek.com about.me/randall.curtis #chsocm Tuesday October 1, 2013 9:12 RandallCurtis

9:12	Angela@mnplatypus @paulsteinbrueck #chsocm because spammers and rude people are considerate like that :p Tuesday October 1, 2013 9:12 mnplatypus

9:12	Paul Steinbrueck@paulsteinbrueck <~~ Moderating 2nite, co-founder of @OurChurchDotCom, blogger at Christian Web Trends, Elder of a CMA church in Clearwater, FL #chsocm Tuesday October 1, 2013 9:12 paulsteinbrueck

9:12	MeredithGould@MeredithGould @pastorcylar Cool! #chsocm Tuesday October 1, 2013 9:12 MeredithGould

9:12	Carolyn Clement@singingcarolyn Soprano and sm pusher @TrinityTville in CT. Enjoying all the usual channels plus snapchat & others. Teaching parents about sm. #chsocm Tuesday October 1, 2013 9:12 singingcarolyn

9:12	Jen Sandmann@jensandmann #elca communicator #BrandAmbassador and -again- split personality as I go between this and my "day job" #ChSocM Tuesday October 1, 2013 9:12 jensandmann

9:13	Seth Hinz@sethhinz Web/media for @miLCMS and trying to learn all I can to help LCMS churches #chsocm Tuesday October 1, 2013 9:13 sethhinz

9:13	Steve Kenow@skenow @Denise205 hopefully, people will get back to basics and do content right, instead of (not provided) #chsocm Tuesday October 1, 2013 9:13 skenow

9:13	Paul Steinbrueck@paulsteinbrueck @mnplatypus Yes, like having a designated protesting area, right? #chsocm Tuesday October 1, 2013 9:13 paulsteinbrueck

9:13	Dan Webster@RevWeb @seashellseller Welcome to 21st century communications with one's spousal unit. #chsocm @MeredithGould Tuesday October 1, 2013 9:13 RevWeb

9:13	Heather McCance@rev_heather Anglican priest in Toronto. Blog, tweet, fb... #chsocm Tuesday October 1, 2013 9:13 rev_heather

9:13	Paul Steinbrueck@paulsteinbrueck OK, that should cover the preliminaries. Ready to jump into tonight's topic? #chsocm Tuesday October 1, 2013 9:13 paulsteinbrueck

9:14	rchrdbott@RchrdBott I'm going to try and keep up with #chsocm tonight! #uccan minister @DHUChurch Vancouver, BC, Ca-na-daaaa Tuesday October 1, 2013 9:14 RchrdBott

9:14	Denise Gorss@Denise205 @skenow I believe in doing content right, but keywords can be helps in knowing what content people want. #chsocm Tuesday October 1, 2013 9:14 Denise205

9:14	Creative Comm@creativecomm_co This is @Karina_L tweeting from @creativecomm_co :) non denom; using social media to support and encourage you all in comm ministry #chsocm Tuesday October 1, 2013 9:14 creativecomm_co

9:14	Seth Hinz@sethhinz @paulsteinbrueck yes! #chsocm Tuesday October 1, 2013 9:14 sethhinz

9:14	Marcus A. Cylar@pastorcylar <--- Former pastor, building socmed for @ETS_Detroit, studying role of socmed in building community for DMin #chsocm Tuesday October 1, 2013 9:14 pastorcylar

9:15	Paul Steinbrueck@paulsteinbrueck Big crowd tonight! Awesome! #chsocm Tuesday October 1, 2013 9:15 paulsteinbrueck

9:15	Chris Sherlock@SquarePeg61 Vestry Communications Committee Chair, maintenance of Parish FB/Twitter, co-administrator of Parish web site. #chsocm Tuesday October 1, 2013 9:15 SquarePeg61

9:15	Paul Steinbrueck@paulsteinbrueck Tonight’s topic: measuring the success of your church’s website & social media. Pre-reading: ow.ly/poMDU #chsocm Tuesday October 1, 2013 9:15 paulsteinbrueck

9:15	MeredithGould@MeredithGould @revshiz Great to see you here! #chsocm Tuesday October 1, 2013 9:15 MeredithGould

9:15	Ann Fontaine@seashellseller @RevWeb @MeredithGould #chsocm oh we are sitting on the same sofa! Tuesday October 1, 2013 9:15 seashellseller

9:15	Paul Steinbrueck@paulsteinbrueck Though I guess now it's too late for "pre" reading. ;) #chsocm Tuesday October 1, 2013 9:15 paulsteinbrueck

9:15	Marcus A. Cylar@pastorcylar Thanks for reminding me, @paulsteinbrueck. Gotta turn the game on... #chsocm Tuesday October 1, 2013 9:15 pastorcylar

9:16	kellydouglas@kellydouglas @paulsteinbrueck great content in that homework assignment #chsocm Tuesday October 1, 2013 9:16 kellydouglas

9:16	Paul Steinbrueck@paulsteinbrueck T1: Albert Einstein once said, “Not everything that counts can be counted and not everything that can be counted counts...” #chsocm Tuesday October 1, 2013 9:16 paulsteinbrueck

9:16	Steve Kenow@skenow @Denise205 I used them to focus topics for content, but not for search results. BTW, there are ways to still figure out intent #chsocm Tuesday October 1, 2013 9:16 skenow

9:16	Paul Steinbrueck@paulsteinbrueck T1: Do you think church social media is something that can be measured and evaluated numerically? Why or why not? #chsocm Tuesday October 1, 2013 9:16 paulsteinbrueck

9:17	Maple Anglican@MapleAnglican Anonymous Anglican Vlogger in Edmonton, Alberta, Canada. #chsocm Tuesday October 1, 2013 9:17 MapleAnglican

9:17	Seth Hinz@sethhinz @kellydouglas @paulsteinbrueck I missed #chsocm homework? Tuesday October 1, 2013 9:17 sethhinz

9:17	MeredithGould@MeredithGould T1: Do you think church social media is something that can be measured and evaluated numerically? Why or why not? #chsocm Tuesday October 1, 2013 9:17 MeredithGould

9:17	Steve Kenow@skenow @kellydouglas @paulsteinbrueck umm, the dog ate my homework? There was homework? #chsocm Tuesday October 1, 2013 9:17 skenow

9:17	MeredithGould@MeredithGould T1 No. Maybe. It depends. #chsocm Tuesday October 1, 2013 9:17 MeredithGould

9:18	ChristianWebResource@ChristianWebRes RT @paulsteinbrueck: T1: Do you think church social media is something that can be measured and evaluated numerically? Why/why not? #chsocm Tuesday October 1, 2013 9:18 ChristianWebRes

9:18	Paul Steinbrueck@paulsteinbrueck @sethhinz Fortunately there are no grades here & u can make up anytime you like. :) - #chsocm Tuesday October 1, 2013 9:18 paulsteinbrueck

9:18	Denise Gorss@Denise205 Homework? I finally make it to a #chsocm and missed there was HW!?! Tuesday October 1, 2013 9:18 Denise205

9:18	MeredithGould@MeredithGould T1 For community building, probably not b/c it takes a long time & difficult to identify all touch points via #chsocm Tuesday October 1, 2013 9:18 MeredithGould

9:18	Neal F. Fischer@nealffischer T1: Both Yes and No. I mean there are certainly measurables. There are also times we touch lives and won't be able to quantify it #chsocm Tuesday October 1, 2013 9:18 nealffischer

9:18	kellydouglas@kellydouglas @sethhinz, it's ok. you know where to find it. @skenow I have a dog like that too. #hitchdidit #chsocm Tuesday October 1, 2013 9:18 kellydouglas

9:18	Cranmer & Chrysostom@ArchbishopsJnT We're a pair of Archbishops coming to you beyond the grave via the Clairvoyatron 2100. #chsocm Tuesday October 1, 2013 9:18 ArchbishopsJnT

9:18	Alexander N. Gerli@ac1yg5cpj Paul, it would take some serious app writing but it sure would be worth the effort. #chsocm Tuesday October 1, 2013 9:18 ac1yg5cpj

9:18	Angela@mnplatypus T1 No. Maybe. It depends. #chsocm (via @MeredithGould) // exactly! Tuesday October 1, 2013 9:18 mnplatypus

9:19	Seth Hinz@sethhinz T1 yes, putting numbers on it is the only way to even begin thinking about measuring effectiveness #chsocm Tuesday October 1, 2013 9:19 sethhinz

9:19	MeredithGould@MeredithGould @Denise205 Not to worry. @paulsteinbrueck won't make you clap erasers #chsocm Tuesday October 1, 2013 9:19 MeredithGould

9:19	Kurt Pieples@kpieples I think you can measure the response in attendance or donations or complaints #chsocm Tuesday October 1, 2013 9:19 kpieples

9:19	Paul Steinbrueck@paulsteinbrueck RT @nealffischer T1: Both Yes and No. There r certainly measurables. There r also times we touch lives & won't be able 2 quantify it #chsocm Tuesday October 1, 2013 9:19 paulsteinbrueck

9:19	Mike Besson@siennachurch How would u measure? #chsocm Tuesday October 1, 2013 9:19 siennachurch

9:19	Jenn DiFrancesco@revjenn Definitely think it CAN be measured just not sure if should be at all times #chsocm Tuesday October 1, 2013 9:19 revjenn

9:19	Steve Kenow@skenow Ti measuring what attribute of social media? Effectiveness? Reach? Volume? Clarity? Purpose? #chsocm Tuesday October 1, 2013 9:19 skenow

9:20	Jen Sandmann@jensandmann T1 - definitely not always, not sure if even often. Maybe sometimes. #chsocm Tuesday October 1, 2013 9:20 jensandmann

9:20	Tom Cooperider@tomcooperider T1 Yes, want to see % of attenders who check in through the week Q's, promo's & prayer requests #chsocm Tuesday October 1, 2013 9:20 tomcooperider

9:20	Angela@mnplatypus @RandallCurtis #chsocm but some fans are more valuable than other fans Tuesday October 1, 2013 9:20 mnplatypus

9:20	kellydouglas@kellydouglas T1 I think you need to be prepared to measure, but it's important to not make that the sole qualifier #chsocm Tuesday October 1, 2013 9:20 kellydouglas

9:20	MeredithGould@MeredithGould T1 1st you need to know your goal(s) & what constitutes success, then which measurements would render that data #chsocm Tuesday October 1, 2013 9:20 MeredithGould

9:21	Paul Steinbrueck@paulsteinbrueck RT @kellydouglas T1 I think you need to be prepared to measure, but it's important to not make that the sole qualifier #chsocm //good pt Tuesday October 1, 2013 9:21 paulsteinbrueck

9:21	Paul Steinbrueck@paulsteinbrueck RT @MeredithGould T1 1st you need to know ur goal(s) & what constitutes success, then which measurements would render that data #chsocm Tuesday October 1, 2013 9:21 paulsteinbrueck

9:21	ChurchMarketingSucks@cmsucks Tonight's #chsocm chat is getting going. It's hosted by @paulsteinbrueck & covers measuring success of web & social media. Follow #chsocm KH Tuesday October 1, 2013 9:21 cmsucks

9:21	Jenn DiFrancesco@revjenn @RandallCurtis what are your FB goals? What does that look like? #chsocm Tuesday October 1, 2013 9:21 revjenn

9:21	Mike Besson@siennachurch Likes and fans don't equal reach though, like, how do I know who's actually engaging? #chsocm Tuesday October 1, 2013 9:21 siennachurch

9:21	MeredithGould@MeredithGould T1 You also need a mechanism for linking measurable response to the platform(s) #chsocm Tuesday October 1, 2013 9:21 MeredithGould

9:21	Tim Spalding@librarythingtim @chsocm Late! Tim Spalding. Catholic catechist. Portland, ME. Founder of LibraryThing, cataloging site for book lovers. #chsocm Tuesday October 1, 2013 9:21 librarythingtim

9:21	Dan Sealana@DanOnRadio @mnplatypus I wonder how many who "like" posts on my parish FB page come to church or if they just grew up there and have affinity. #chsocm Tuesday October 1, 2013 9:21 DanOnRadio

9:21	Paul Steinbrueck@paulsteinbrueck @MeredithGould Great point! Goals should b set first. Then use metrics to evaluate if goals r being reached. #chsocm Tuesday October 1, 2013 9:21 paulsteinbrueck

9:22	Denise Gorss@Denise205 @librarythingtim We welcome latecomers too. #chsocm Tuesday October 1, 2013 9:22 Denise205

9:22	Seth Hinz@sethhinz @MeredithGould perhaps some hyperbole in there... But numbers provide clarity #chsocm Tuesday October 1, 2013 9:22 sethhinz

9:22	Jenn DiFrancesco@revjenn @siennachurch good question #chsocm Tuesday October 1, 2013 9:22 revjenn

9:22	MeredithGould@MeredithGould @pastorcylar I like to talk about ROO...return on objectives #chsocm Tuesday October 1, 2013 9:22 MeredithGould

9:22	Steve Kenow@skenow RT @Denise205 @librarythingtim We welcome latecomers too. // and make them sit in front ;-) #chsocm Tuesday October 1, 2013 9:22 skenow

9:22	Sam Zeigler@aliveforjesus #chsocm really late American teen. Blogger. No other titles. (Except really late, American, and teen) Tuesday October 1, 2013 9:22 aliveforjesus

9:22	Tom Cooperider@tomcooperider Nice to see visitors to physical building follow up with FB Church page like - easier to connect with them #chsocm Tuesday October 1, 2013 9:22 tomcooperider

9:23	Randall Curtis@RandallCurtis T1: goals let us know what services you should keep and update and what ones you should close. Not every church needs a Tumblr #chsocm Tuesday October 1, 2013 9:23 RandallCurtis

9:23	MeredithGould@MeredithGould @sethhinz Extreme over-the-top hyperbole! ;-) #chsocm Tuesday October 1, 2013 9:23 MeredithGould

9:23	Denise Gorss@Denise205 @DanOnRadio @mnplatypus What sort of difference might that make for your content? #chsocm Tuesday October 1, 2013 9:23 Denise205

9:23	Tim Spalding@librarythingtim @chsocm T1. In ways, more than most online stuff, because after the online measurement, it touches the real world. #chsocm Tuesday October 1, 2013 9:23 librarythingtim

9:23	Jenn DiFrancesco@revjenn @mnplatypus agree #chsocm Tuesday October 1, 2013 9:23 revjenn

9:24	Angela@mnplatypus @DanOnRadio #chsocm I think those still have value if we can help connect them to their faith. Not do much the random foreign followers Tuesday October 1, 2013 9:24 mnplatypus

9:24	Marcus A. Cylar@pastorcylar @MeredithGould ahh yes, I like that! #chsocm Tuesday October 1, 2013 9:24 pastorcylar

9:24	Dan Sealana@DanOnRadio @Denise205 @mnplatypus I try to make sure I don't use inside baseball Catholic terminology or theology.I keep it real basic. #chsocm Tuesday October 1, 2013 9:24 DanOnRadio

9:24	Seth Hinz@sethhinz @MeredithGould @pastorcylar ROO.. So are we doing what we set out to do... Communicating the way we wanted..? #chsocm Tuesday October 1, 2013 9:24 sethhinz

9:25	Paul Steinbrueck@paulsteinbrueck So, it seems like there's concensous that u can't measure everything but we should measure some things. #chsocm Tuesday October 1, 2013 9:25 paulsteinbrueck

9:25	Seth Hinz@sethhinz @MeredithGould I'm intrigued by ROO... #chsocm Tuesday October 1, 2013 9:25 sethhinz

9:25	MeredithGould@MeredithGould @sethhinz Yes and being sure to ask: How would we know we're successful? Timeframe? #chsocm Tuesday October 1, 2013 9:25 MeredithGould

9:25	kellydouglas@kellydouglas I liked the idea of communication cards. Easy to show the older members physical feedback in a form they might find more comforting #chsocm Tuesday October 1, 2013 9:25 kellydouglas

9:26	Paul Steinbrueck@paulsteinbrueck @kellydouglas We'll get to that in a little bit. :) #chsocm Tuesday October 1, 2013 9:26 paulsteinbrueck

9:26	Paul Steinbrueck@paulsteinbrueck T2: How do you evaluate the effectiveness of your church social media? #chsocm #chsocm Tuesday October 1, 2013 9:26 paulsteinbrueck

9:26	Carolyn Clement@singingcarolyn @paulsteinbrueck Some quantitative, some qualitative. #chsocm Tuesday October 1, 2013 9:26 singingcarolyn

9:26	Tim Spalding@librarythingtim @chsocm T1 Answer is undermined by realization that the best social effects are secondary. You don't make them. You catalyzed them. #chsocm Tuesday October 1, 2013 9:26 librarythingtim

9:26	MeredithGould@MeredithGould @sethhinz Read my 1st book about church communications! Ooops, self-promo! #chsocm Tuesday October 1, 2013 9:26 MeredithGould

9:27	Kurt Pieples@kpieples A2 Ask new attendees how they found you #chsocm Tuesday October 1, 2013 9:27 kpieples

9:27	Paul Steinbrueck@paulsteinbrueck RT @librarythingtim Te best social effects are secondary. You don't make them. You catalyzed them. #chsocm // Yes! Tuesday October 1, 2013 9:27 paulsteinbrueck

9:27	MeredithGould@MeredithGould @sethhinz Not necessarily. There are qualitative measures to consider. #chsocm Tuesday October 1, 2013 9:27 MeredithGould

9:27	Tom Cooperider@tomcooperider I have seen surveys but are there examples? #chsocm Tuesday October 1, 2013 9:27 tomcooperider

9:27	Caroline Carson@Conductor222 #chsocm Hi everybody, sorry I'm late, grading Baroque Mus History tests :/ :-) Howdy from New Orleans! Tuesday October 1, 2013 9:27 Conductor222

9:27	Sam Zeigler@aliveforjesus @paulsteinbrueck #chsocm quantitative: how many say they came because of_ qualitative: how many have meaning/stay Tuesday October 1, 2013 9:27 aliveforjesus

9:28	Paul Steinbrueck@paulsteinbrueck @MeredithGould Come on Gould! Save your self-promos for DMs ;) #chsocm Tuesday October 1, 2013 9:28 paulsteinbrueck

9:28	MeredithGould@MeredithGould T2 Can't evaluate effectiveness until you define effectiveness, quantitatively and qualitatively #chsocm Tuesday October 1, 2013 9:28 MeredithGould

9:28	Sam Zeigler@aliveforjesus @paulsteinbrueck #chsocm oops A2 Tuesday October 1, 2013 9:28 aliveforjesus

9:28	MeredithGould@MeredithGould @paulsteinbrueck No, I'm saving my rudeness for DM's! #chsocm Tuesday October 1, 2013 9:28 MeredithGould

9:28	Paul Steinbrueck@paulsteinbrueck @MeredithGould LOL! #chsocm Tuesday October 1, 2013 9:28 paulsteinbrueck

9:28	Mike Besson@siennachurch I'm new just checking it out good thoughts here #chsocm Tuesday October 1, 2013 9:28 siennachurch

9:29	Marc A. Stutzel@stynxno T2: The number of conversations at coffee hour that start "oh hey, didn't I see you comment on x..." #chsocm Tuesday October 1, 2013 9:29 stynxno

9:29	Jeff W. Fisher@jeffwfisher @siennachurch sm doesn't always have direct reach, but indirect. friend of a friend of a friend. Hard to measure #chsocm Tuesday October 1, 2013 9:29 jeffwfisher

9:29	Paul Steinbrueck@paulsteinbrueck @stynxno Do you count & track those conversations? #chsocm Tuesday October 1, 2013 9:29 paulsteinbrueck

9:29	MeredithGould@MeredithGould @sethhinz Are you trying to get me in more trouble with @paulsteinbrueck ? #chsocm Tuesday October 1, 2013 9:29 MeredithGould

9:29	Carolyn Clement@singingcarolyn @siennachurch Welcome! #chsocm Tuesday October 1, 2013 9:29 singingcarolyn

9:29	Justin Wise@JustinWise #chsocm If you want to help churches with social media, show them—practically—how to do it. No theory, just action. Tuesday October 1, 2013 9:29 JustinWise

9:30	Neal F. Fischer@nealffischer T2: Effectiveness to me is interaction and response. Love hearing about something we only posted through social media #chsocm Tuesday October 1, 2013 9:30 nealffischer

9:30	Marc A. Stutzel@stynxno @paulsteinbrueck I totally should but haven't yet. As a former industrial engineer, I have no excuse to not be doing that. #chsocm Tuesday October 1, 2013 9:30 stynxno

9:30	Paul Steinbrueck@paulsteinbrueck RT @MeredithGould: T2 Can't evaluate effectiveness until you define effectiveness, quantitatively and qualitatively #chsocm Tuesday October 1, 2013 9:30 paulsteinbrueck

9:30	Bethany Stolle@bethanystolle Experiencing #chsocm firsthand by tuning into Kuneo worship at @Uniondallas. Tuesday October 1, 2013 9:30 bethanystolle

9:30	MeredithGould@MeredithGould RT @nealffischer T2: Effectiveness to me is interaction and response. Love hearing about something we only posted thru social media #chsocm Tuesday October 1, 2013 9:30 MeredithGould

9:31	Randall Curtis@RandallCurtis T2 Speaking of FB building my number of Fans build the number of people I can target Ads to. #chsocm Tuesday October 1, 2013 9:31 RandallCurtis

9:31	kellydouglas@kellydouglas RT @JustinWise: #chsocm If you want to help churches with social media, show them—practically—how to do it. No theory, just action. Tuesday October 1, 2013 9:31 kellydouglas

9:31	Justin DeVore@justindevore @JustinWise Do you have any excellent examples of #chsocm social media? Tuesday October 1, 2013 9:31 justindevore

9:31	Paul Steinbrueck@paulsteinbrueck T2b: Do you have specific goals or metrics you track on a regular basis? If so, what are they? #chsocm Tuesday October 1, 2013 9:31 paulsteinbrueck

9:31	Tim Spalding@librarythingtim @MeredithGould Meh. Peril of premature optimization. You'll usually know if if it works in your gut, no? #chsocm Tuesday October 1, 2013 9:31 librarythingtim

9:31	Sam Zeigler@aliveforjesus Oh-Kay. I guess I will be reading the #chsocm hashtag later, typing blog post first. Tuesday October 1, 2013 9:31 aliveforjesus

9:31	Katy Dunigan@kdunigan @nealffischer Absolutely, me too! That's the best measure of success! (imho) #chsocm Tuesday October 1, 2013 9:31 kdunigan

9:32	Seth Hinz@sethhinz @MeredithGould @paulsteinbrueck what's good for the #chsocm goose.. Tuesday October 1, 2013 9:32 sethhinz

9:32	Jenn DiFrancesco@revjenn @RandallCurtis how effective is target ads on FB? #chsocm Tuesday October 1, 2013 9:32 revjenn

9:32	Tom Cooperider@tomcooperider Facebook is most common way to get prayer requests & questions from people under 40 #chsocm Tuesday October 1, 2013 9:32 tomcooperider

9:32	Tim Spalding@librarythingtim @chocsm Speaking of effectiveness, have people found Facebook event advertising to be effective? #chsocm Tuesday October 1, 2013 9:32 librarythingtim

9:33	Carolyn Clement@singingcarolyn @JustinWise Practical advice is good, but to create a flexible and responsive strategy, must understand the "why" too. #chsocm Tuesday October 1, 2013 9:33 singingcarolyn

9:33	Paul Steinbrueck@paulsteinbrueck @JustinWise True. Being practical is essential. We'll get 2 the 2 practical examples in the pre-reading blog post in just a bit. #chsocm Tuesday October 1, 2013 9:33 paulsteinbrueck

9:33	MeredithGould@MeredithGould @JustinWise How about developing strategy before taking action? #chsocm Tuesday October 1, 2013 9:33 MeredithGould

9:33	Dan Sealana@DanOnRadio @tomcooperider As a FB admin, I've been suprised how many people are willing to send very personal prayer requests to the FB page. #chsocm Tuesday October 1, 2013 9:33 DanOnRadio

9:33	Randall Curtis@RandallCurtis @revjenn Been great for us especially at Christmas and Easter with families attending because of a Facebook Ad only. #chsocm Tuesday October 1, 2013 9:33 RandallCurtis

9:34	Neal F. Fischer@nealffischer @singingcarolyn @JustinWise Noooo not the why question. That means I have to think :) #chsocm Tuesday October 1, 2013 9:34 nealffischer

9:34	Caroline Carson@Conductor222 T2b #chsocm We track what kind of posts do best on FB b/c we can see numbers easily. Twitter, it's basically me for us & Diocesan convention Tuesday October 1, 2013 9:34 Conductor222

9:34	Jenn DiFrancesco@revjenn @MeredithGould @JustinWise there is an idea. Most jump in without one in place and then find they need one :) #chsocm Tuesday October 1, 2013 9:34 revjenn

9:34	Justin DeVore@justindevore @MeredithGould Do you have examples of a #chsocm sm strategy? Tuesday October 1, 2013 9:34 justindevore

9:35	Steve Kenow@skenow RT @MeredithGould @JustinWise How about developing strategy before taking action? //shoot first, pick your target when you hit it #chsocm Tuesday October 1, 2013 9:35 skenow

9:35	Paul Steinbrueck@paulsteinbrueck @Conductor222 You're saying you track the FB interactions on each FB post? If so, that's good. #chsocm Tuesday October 1, 2013 9:35 paulsteinbrueck

9:35	Jenn DiFrancesco@revjenn @revshiz Instagram as well #chsocm Tuesday October 1, 2013 9:35 revjenn

9:35	Creative Comm@creativecomm_co T2b: Goal: community engagement regardless of church. Measurement: congregational AND community online surveys. #chsocm Tuesday October 1, 2013 9:35 creativecomm_co

9:35	MeredithGould@MeredithGould @skenow Fire, aim, ready! #chsocm Tuesday October 1, 2013 9:35 MeredithGould

9:36	Angela@mnplatypus @librarythingtim #chsocm I haven't had much luck with events. In my area even the regulars often just don't seem to RSVP Tuesday October 1, 2013 9:36 mnplatypus

9:36	Mike Besson@siennachurch I'm wondering, the primary purpose of SM for a church is what? #chsocm Tuesday October 1, 2013 9:36 siennachurch

9:36	Caroline Carson@Conductor222 @librarythingtim @chocsm #chsocm Yes, we love FB events and sharing posts between our church, school, Homecoming Ctr, & choir pages! Tuesday October 1, 2013 9:36 Conductor222

9:37	Tom Cooperider@tomcooperider “@Conductor222: T2b #chsocm ......Twitter, it's basically me for us //This is absolutely my experience - twitter for my info, FB for others Tuesday October 1, 2013 9:37 tomcooperider

9:37	kellydouglas@kellydouglas @siennachurch to build community, inside and outside of your church #chsocm Tuesday October 1, 2013 9:37 kellydouglas

9:37	kellydouglas@kellydouglas We share events, but don't get much actual response #chsocm Tuesday October 1, 2013 9:37 kellydouglas

9:37	Dan Sealana@DanOnRadio @mnplatypus @librarythingtim FB events work well for our parish young adult group. I'd be skeptical about other events. #chsocm Tuesday October 1, 2013 9:37 DanOnRadio

9:37	MeredithGould@MeredithGould @siennachurch The primary purpose for #chsocm depends on the audience(s) and goal(s). Can't be decided in a vacuum. Tuesday October 1, 2013 9:37 MeredithGould

9:38	Steve Kenow@skenow @siennachurch I think that has to be determined by each congregation/mission #chsocm Tuesday October 1, 2013 9:38 skenow

9:38	Paul Steinbrueck@paulsteinbrueck @creativecomm_co Are you doing congregation/community surveys now or advocating them? #chsocm Tuesday October 1, 2013 9:38 paulsteinbrueck

9:38	MeredithGould@MeredithGould @siennachurch That said/tweeted, #chsocm is generally useful to inform, engage, build community, provide support Tuesday October 1, 2013 9:38 MeredithGould

9:38	Marcus A. Cylar@pastorcylar My 2yr old is making it difficult to answer questions right now, sorry. #chsocm Tuesday October 1, 2013 9:38 pastorcylar

9:38	Seth Hinz@sethhinz @mnplatypus @librarythingtim that said, a promoted post to current fans would ensure they all see it... For small cost #chsocm Tuesday October 1, 2013 9:38 sethhinz

9:38	Katy Dunigan@kdunigan @siennachurch To build relationship. To Further Mission/Ministry. To invite. To encourage. To communicate. To share the "good news." #chsocm Tuesday October 1, 2013 9:38 kdunigan

9:39	Jen Sandmann@jensandmann T2b- new enough to be happy with 1-2 FB interactions/wk. I track FB insights to shape future posts. #chsocm Tuesday October 1, 2013 9:39 jensandmann

9:39	Neal F. Fischer@nealffischer Just a #Buctober update for #chsocm -ers. @Pirates 4 - @Reds 1 Dusty Baker is about to make his 3rd pitching change in the 4th inning Tuesday October 1, 2013 9:39 nealffischer

9:39	Tom Cooperider@tomcooperider Ave age 28 so most on Facebook, less so with twitter, Instagram growing fast #chsocm Tuesday October 1, 2013 9:39 tomcooperider

9:39	Steve Kenow@skenow @JustinWise @MeredithGould sounds like the dandelion approach - and look how prolific they are #chsocm Tuesday October 1, 2013 9:39 skenow

9:39	Carolyn Clement@singingcarolyn @justindevore @MeredithGould It's all here-> amazon.com/The-Social-Med… #chsocm Tuesday October 1, 2013 9:39 singingcarolyn

9:40	Jenn DiFrancesco@revjenn @pastorcylar understand that completely!!! #chsocm Tuesday October 1, 2013 9:40 revjenn

9:40	Caroline Carson@Conductor222 @paulsteinbrueck #chsocm I do! I share FB posting w/ our two priests. We even had a mini mtg on how to up engagement on FB :-) Tuesday October 1, 2013 9:40 Conductor222

9:40	Marcus A. Cylar@pastorcylar #expert -> MT @JustinWise #chsocm If you want to help churches with social media, show them practically how to do it. No theory, just action Tuesday October 1, 2013 9:40 pastorcylar

9:40	Angela@mnplatypus @MeredithGould @JustinWise #chsocm I understand the value of strategy, but I never would have got started without just jumping in Tuesday October 1, 2013 9:40 mnplatypus

9:40	Paul Steinbrueck@paulsteinbrueck Seems like lots of folks think measuring #sm results is a good idea, but not many churches are actually doing it. #chsocm Tuesday October 1, 2013 9:40 paulsteinbrueck

9:40	Creative Comm@creativecomm_co @paulsteinbrueck we have done both. Community surveys are more like assessments when it boils down to it. #ChSocM Tuesday October 1, 2013 9:40 creativecomm_co

9:41	kellydouglas@kellydouglas @paulsteinbrueck hard to get them to measure what they are barely doing #chsocm Tuesday October 1, 2013 9:41 kellydouglas

9:41	Katy Dunigan@kdunigan @singingcarolyn @justindevore @MeredithGould HAHA! I was just about to recommend that book too! #chsocm Tuesday October 1, 2013 9:41 kdunigan

9:41	Paul Steinbrueck@paulsteinbrueck @creativecomm_co Cool! Always glad to here when action has been taken! #chsocm Tuesday October 1, 2013 9:41 paulsteinbrueck

9:41	Jenn DiFrancesco@revjenn @paulsteinbrueck many probably need some sort of rubric for doing so #chsocm Tuesday October 1, 2013 9:41 revjenn

9:41	Paul Steinbrueck@paulsteinbrueck T3: Does your church use communication cards to ask visitors how they heard a/b your church? If #sm is helping with outreach? #chsocm Tuesday October 1, 2013 9:41 paulsteinbrueck

9:41	MeredithGould@MeredithGould @mnplatypus Jumping in to learn the platforms is great, but being useful at the organizational level requires strategy. #chsocm Tuesday October 1, 2013 9:41 MeredithGould

9:42	MeredithGould@MeredithGould T3: Does your church use communication cards to ask visitors how they heard a/b your church? If #sm is helping with outreach? #chsocm Tuesday October 1, 2013 9:42 MeredithGould

9:42	Chris Sherlock@SquarePeg61 #chsocm I usually try to make at least one post per day to the Parish FB page & have the FB page linked to the Twitter page. Tuesday October 1, 2013 9:42 SquarePeg61

9:42	Caroline Carson@Conductor222 #chsocm We've also upped our search rankings by adding a Foursquare place folks can check into #nerdchurch :-) #andproud Tuesday October 1, 2013 9:42 Conductor222

9:42	kellydouglas@kellydouglas @paulsteinbrueck I would love to do this (sorry I jumped the gun earlier) #chsocm Tuesday October 1, 2013 9:42 kellydouglas

9:42	Paul Steinbrueck@paulsteinbrueck RT @nealffischer T2B: My big special goal is # of viewers on ustream during assembly. I put a ton of effort into #chsocm pointing there. Tuesday October 1, 2013 9:42 paulsteinbrueck

9:42	Neal F. Fischer@nealffischer T3: No we haven't - would like to have a sample card to play with if you don't mind. #chsocm Tuesday October 1, 2013 9:42 nealffischer

9:43	Tom Cooperider@tomcooperider Anyone doing online services with FB log in - we working to make this next step #chsocm Tuesday October 1, 2013 9:43 tomcooperider

9:43	PetreyDish.Com@PetreyDishCom YES! RT @paulsteinbrueck: T3: Does your church use communication cards to ask visitors how they heard a/b your church? If #sm is... #chsocm Tuesday October 1, 2013 9:43 PetreyDishCom

9:44	kellydouglas@kellydouglas T3- I also think this is a great way to 'gently' remind members what is available for them on sm #chsocm Tuesday October 1, 2013 9:44 kellydouglas

9:44	Paul Steinbrueck@paulsteinbrueck RT @nealffischer would like to have a sample card to play with if you don't mind. // Great idea. I will try 2 scan # share 1 this wk.#chsocm Tuesday October 1, 2013 9:44 paulsteinbrueck

9:44	Jen Sandmann@jensandmann T3- Good idea. Hoping we start using communication cards - will ask to add that. #chsocm Tuesday October 1, 2013 9:44 jensandmann

9:44	Creative Comm@creativecomm_co After starting these measurements, it actually helped us bring our “reaching” mentality into focus, visionally, as a church. #chsocm Tuesday October 1, 2013 9:44 creativecomm_co

9:44	MeredithGould@MeredithGould T3 Would be a great to have "how did you hear about us" & "what inspired you to visit us" part of the church's culture. #chsocm Tuesday October 1, 2013 9:44 MeredithGould

9:44	Carolyn Clement@singingcarolyn T3: Also, in asking newcomers, most have checked out Facebook page and website. (not so many Twitter...) #chsocm Tuesday October 1, 2013 9:44 singingcarolyn

9:44	Paul Steinbrueck@paulsteinbrueck @PetreyDishCom Awesome! Any good insight from them you can share with us? #chsocm Tuesday October 1, 2013 9:44 paulsteinbrueck

9:45	Tom Cooperider@tomcooperider T3 absolutely, as well as trained hospitality team to ask that Q - website most important behind word of mouth - FB next step 4 us #chsocm Tuesday October 1, 2013 9:45 tomcooperider

9:45	Katy Dunigan@kdunigan @nealffischer I would like a sample card as well, if there is one available! #chsocm Tuesday October 1, 2013 9:45 kdunigan

9:45	Paul Steinbrueck@paulsteinbrueck RT @MeredithGould T3 Would b great 2 have "how did you hear about us" & "what inspired you to visit us" part of the church's culture #chsocm Tuesday October 1, 2013 9:45 paulsteinbrueck

9:45	Carolyn Clement@singingcarolyn @Conductor222 We do 4Sq too! Imagine my surprise when I was ousted as mayor...by an 8 o'clocker! #chsocm Tuesday October 1, 2013 9:45 singingcarolyn

9:46	Justin Wise@JustinWise It’s truth #chsocm — RT @scottballard: @JustinWise huge compliment. Thanks! Tuesday October 1, 2013 9:46 JustinWise

9:46	PetreyDish.Com@PetreyDishCom I know we do. Don't know results. Can find out Th! RT @paulsteinbrueck: Awesome! Any good insight from them you can share with us? #chsocm Tuesday October 1, 2013 9:46 PetreyDishCom

9:46	Paul Steinbrueck@paulsteinbrueck @MeredithGould That's always one of my first ?s I ask when I meet someone new. #chsocm Tuesday October 1, 2013 9:46 paulsteinbrueck

9:46	MeredithGould@MeredithGould T3 Meta-level: this is an issue of church culture: are truly welcoming or is that just tagline blather? #chsocm Tuesday October 1, 2013 9:46 MeredithGould

9:46	kellydouglas@kellydouglas most of our members still think of twitter as the "what I had for lunch" platform #chsocm Tuesday October 1, 2013 9:46 kellydouglas

9:47	Jen Sandmann@jensandmann T3: We are starting a Visitor Concierge program. Will have them ask "how did you find us..." #chsocm Tuesday October 1, 2013 9:47 jensandmann

9:47	Jenn DiFrancesco@revjenn @singingcarolyn @Conductor222 that is awesome...i would love to ousted by a regular attendee #chsocm Tuesday October 1, 2013 9:47 revjenn

9:47	MeredithGould@MeredithGould @kellydouglas I have a great response to that complaint when it gets trotted out in workshops. #chsocm Tuesday October 1, 2013 9:47 MeredithGould

9:47	Tim Spalding@librarythingtim @MeredithGould may be different for urban Catholic church—somewhat less church shopping. Also our cards must be bi- or tri-lingual #chsocm Tuesday October 1, 2013 9:47 librarythingtim

9:47	Neal F. Fischer@nealffischer @singingcarolyn @Conductor222 I usually get ousted as mayor by some of the outside folks using our building AA, Scouts etc. #chsocm Tuesday October 1, 2013 9:47 nealffischer

9:47	Paul Steinbrueck@paulsteinbrueck @PetreyDishCom Sure! I'd love to hear any insight you can share! #chsocm Tuesday October 1, 2013 9:47 paulsteinbrueck

9:47	kellydouglas@kellydouglas @MeredithGould please share! #chsocm Tuesday October 1, 2013 9:47 kellydouglas

9:48	Beth Felice@bfelice Waves at the #chsocm gathering. Looks great &sorry to miss. Whoa, it's @RandallCurtis! We're looking forward to your presentation Saturday. Tuesday October 1, 2013 9:48 bfelice

9:48	PetreyDish.Com@PetreyDishCom Will do! RT @paulsteinbrueck: Sure! I'd love to hear any insight you can share! #chsocm Tuesday October 1, 2013 9:48 PetreyDishCom

9:48	Paul Steinbrueck@paulsteinbrueck T4: Has your church ever used a congregational survey to evaluate the impact #sm is having? If so, what'd u learn? If not, why not? #chsocm Tuesday October 1, 2013 9:48 paulsteinbrueck

9:48	Jenn DiFrancesco@revjenn Our visitor cards are completely outdated. They include website but no mention of blogs or FB #chsocm Tuesday October 1, 2013 9:48 revjenn

9:48	Neal F. Fischer@nealffischer @kellydouglas mmm lunch! I like lunch #chsocm Tuesday October 1, 2013 9:48 nealffischer

9:48	Creative Comm@creativecomm_co T3: You bet! We also include in our follow up email of first timers a short survey that is emailed to staff. #chsocm Tuesday October 1, 2013 9:48 creativecomm_co

9:49	MeredithGould@MeredithGould @librarythingtim Only bi-or tri-lingual? I once worked on a RC diocesan synod where we had to produce prayer cards in 7 languages! #chsocm Tuesday October 1, 2013 9:49 MeredithGould

9:49	Steve Kenow@skenow T4 surveys - yes. Re: #sm - no #chsocm Tuesday October 1, 2013 9:49 skenow

9:49	Tim Spalding@librarythingtim @MeredithGould The best social media is real-world. Give me a welcoming after-mass coffee-and-donuts, not a survey. #chsocm Tuesday October 1, 2013 9:49 librarythingtim

9:49	MeredithGould@MeredithGould T4: Has your church ever used a congregational survey to evaluate the impact #sm is having? If so, what'd u learn? If not, why not? #chsocm Tuesday October 1, 2013 9:49 MeredithGould

9:49	kellydouglas@kellydouglas @nealffischer lunch is a winner, especially if there is bacon. #chsocm Tuesday October 1, 2013 9:49 kellydouglas

9:49	MeredithGould@MeredithGould T4 I've been routinely adding a very brief #chsocm survey to the websites I've been working on. Tuesday October 1, 2013 9:49 MeredithGould

9:50	Tim Spalding@librarythingtim @MeredithGould Heh. Yeah. Most of our "others" also speak French. But you see my point—going to have surveys in 7 languages? #chsocm Tuesday October 1, 2013 9:50 librarythingtim

9:50	Jen Sandmann@jensandmann T4: sort of. It was included in a larger survey so a bit lost. Might have to try a stand-alone. #chsocm Tuesday October 1, 2013 9:50 jensandmann

9:50	kellydouglas@kellydouglas @MeredithGould example? #chsocm Tuesday October 1, 2013 9:50 kellydouglas

9:50	Paul Steinbrueck@paulsteinbrueck RT @creativecomm_co T3: We include in our follow up email of first timers a short survey that is emailed to staff. // Great idea! #chsocm Tuesday October 1, 2013 9:50 paulsteinbrueck

9:50	Neal F. Fischer@nealffischer T4: we've done some online surveys. mixed results. best results were around our email newsletters. #chsocm Tuesday October 1, 2013 9:50 nealffischer

9:50	Tom Cooperider@tomcooperider We do survey of new comers - but might add SM question #chsocm Tuesday October 1, 2013 9:50 tomcooperider

9:50	MeredithGould@MeredithGould @kellydouglas Remind me after the chat & I'll send you a link. #chsocm Tuesday October 1, 2013 9:50 MeredithGould

9:51	Paul Steinbrueck@paulsteinbrueck @nealffischer Good point. Seems like 4 best participation needs to be online, email & in service. #chsocm Tuesday October 1, 2013 9:51 paulsteinbrueck

9:51	PetreyDish.Com@PetreyDishCom We send hand written notes to 1st timers RT @creativecomm_co: T3: You bet! We also include in our follow up email of first timers... #chsocm Tuesday October 1, 2013 9:51 PetreyDishCom

9:51	Caroline Carson@Conductor222 #chsocm T4 Nope, but maybe I will propose it soon! Tuesday October 1, 2013 9:51 Conductor222

9:51	Creative Comm@creativecomm_co T4: Not so much with congregational #sm in surveys. There’s the occasional Facebook poll on FB to help w/ that #chsocm Tuesday October 1, 2013 9:51 creativecomm_co

9:52	Paul Steinbrueck@paulsteinbrueck @tomcooperider Do you ask them how they heard about your church? #chsocm Tuesday October 1, 2013 9:52 paulsteinbrueck

9:53	Caroline Carson@Conductor222 #chsocm I did a favorite hymn survey once. I got two 1-hymn responses & a 3-page letter filled w/ hymns that I "should be doing" :-) Tuesday October 1, 2013 9:53 Conductor222

9:53	Paul Steinbrueck@paulsteinbrueck @PetreyDishCom LOL! I usually participate in both chats. #chsocm Tuesday October 1, 2013 9:53 paulsteinbrueck

9:54	MeredithGould@MeredithGould @kdunigan @kellydouglas Of course, but I'll probably forget. #old-ish #chsocm Tuesday October 1, 2013 9:54 MeredithGould

9:54	Paul Steinbrueck@paulsteinbrueck @tomcooperider Do you have any %s you can share? #chsocm Tuesday October 1, 2013 9:54 paulsteinbrueck

9:54	MeredithGould@MeredithGould @revjenn Yes, it's possible to over-survey people BUT bigger problem is surveys that are poorly crafted #chsocm Tuesday October 1, 2013 9:54 MeredithGould

9:54	PetreyDish.Com@PetreyDishCom I know and have no idea how you do it! RT @paulsteinbrueck: LOL! I usually participate in both chats. #chsocm #ChatOverload Tuesday October 1, 2013 9:54 PetreyDishCom

9:55	Paul Steinbrueck@paulsteinbrueck @revjenn Possibly. Probably depends how often, how long, how many asks per survey. #chsocm Tuesday October 1, 2013 9:55 paulsteinbrueck

9:55	Caroline Carson@Conductor222 @revjenn #chsocm Good ques. I think sometimes we over-announce things in the service and they might glaze over, esp if it's a Saints gameday Tuesday October 1, 2013 9:55 Conductor222

9:55	MeredithGould@MeredithGould Loving tonight's #chsocm chat! AND missing @reckshow and @rev_david Tuesday October 1, 2013 9:55 MeredithGould

9:55	Jenn DiFrancesco@revjenn @MeredithGould I probably need a lesson in survey crafting :) #chsocm Tuesday October 1, 2013 9:55 revjenn

9:56	Paul Steinbrueck@paulsteinbrueck Holy Schnikies, we're at 5 'til. Final tweets of wisdom or inspiration concerning measuring & evaluating the effectiveness of #ChSocM? Tuesday October 1, 2013 9:56 paulsteinbrueck

9:56	MeredithGould@MeredithGould @revjenn Crafting surveys comes with the education/training in Sociology. #chsocm Tuesday October 1, 2013 9:56 MeredithGould

9:56	Shannan Vance-Ocampo@svanceocampo @revjenn We've switched to doing surveys that are crafted through appreciative inquiry. #chsocm Tuesday October 1, 2013 9:56 svanceocampo

9:56	Jenn DiFrancesco@revjenn @Conductor222 hahah we have that same problem when the Ravens play #chsocm Tuesday October 1, 2013 9:56 revjenn

9:56	Jen Sandmann@jensandmann @MeredithGould @revjenn I would also add lack of follow-up with surveys that are designed for action but aren't acted on. #chsocm Tuesday October 1, 2013 9:56 jensandmann

9:57	Paul Steinbrueck@paulsteinbrueck RT @MeredithGould It's possible to over-survey people BUT bigger problem is surveys that are poorly crafted #chsocm Tuesday October 1, 2013 9:57 paulsteinbrueck

9:57	MeredithGould@MeredithGould @jensandmann @revjenn Yes, that too. Ignoring data. Wastful! #chsocm Tuesday October 1, 2013 9:57 MeredithGould

9:57	Tim Spalding@librarythingtim @chocsm Tangential but you know. Did any of those vertical SNs for churches work, deliver something, or is it just FB, etc. #chsocm Tuesday October 1, 2013 9:57 librarythingtim

9:57	Jenn DiFrancesco@revjenn @svanceocampo tell me more #chsocm Tuesday October 1, 2013 9:57 revjenn

9:57	kellydouglas@kellydouglas @revjenn @Conductor222 yeah, not so much with the falcons shhhhhh #chsocm Tuesday October 1, 2013 9:57 kellydouglas

9:58	Jenn DiFrancesco@revjenn @jensandmann @MeredithGould amen to that #chsocm Tuesday October 1, 2013 9:58 revjenn

9:58	Paul Steinbrueck@paulsteinbrueck @MeredithGould @revjenn IMO, ppl are more receptive to surveys if you share the results w them too. Share the insight! #chsocm Tuesday October 1, 2013 9:58 paulsteinbrueck

9:58	Randall Curtis@RandallCurtis Heard the NPR Media digital media person say "you should eval every quarter who owns a media and close if the answer is no one #chsocm Tuesday October 1, 2013 9:58 RandallCurtis

9:58	MeredithGould@MeredithGould RT @paulsteinbrueck IMO, ppl are more receptive to surveys if you share the results w them too. Share the insight! #chsocm Tuesday October 1, 2013 9:58 MeredithGould

9:59	Caroline Carson@Conductor222 #chsocm Thoughts: Q. To tweet or not to tweet? A. Definitely tweet! Also, I'm always inspired by all the discussion! Thanks y'all :-) Tuesday October 1, 2013 9:59 Conductor222

9:59	Jenn DiFrancesco@revjenn @paulsteinbrueck @MeredithGould what's the best way to share the info gathered? #chsocm Tuesday October 1, 2013 9:59 revjenn

9:59	Shannan Vance-Ocampo@svanceocampo @revjenn @MeredithGould ask questions that get people to answer appreciatively and gets them to refer to core values as they respond #chsocm Tuesday October 1, 2013 9:59 svanceocampo

9:59	MeredithGould@MeredithGould Final thoughts: Contribute more than you receive. Don't make Jesus weep. #chsocm Tuesday October 1, 2013 9:59 MeredithGould

10:00

kellydouglas@kellydouglas RT @MeredithGould Final thoughts: Contribute more than you receive. Don't make Jesus weep. #chsocm Tuesday October 1, 2013 10:00 kellydouglas

10:00

MeredithGould@MeredithGould @svanceocampo @revjenn Right. #chsocm Tuesday October 1, 2013 10:00 MeredithGould

10:00

Paul Steinbrueck@paulsteinbrueck I would just challenge us all to do the hard work of seting specific goals & measuring them. & #chsocm Tuesday October 1, 2013 10:00 paulsteinbrueck

10:00

Shannan Vance-Ocampo@svanceocampo @revjenn @MeredithGould we did this at our last presby mtg. It went pretty well. But on the first try got lower response rate... #chsocm Tuesday October 1, 2013 10:00 svanceocampo

10:00

MeredithGould@MeredithGould RT @paulsteinbrueck I would just challenge us all to do the hard work of seting specific goals &measuring them. & #chsocm Tuesday October 1, 2013 10:00 MeredithGould

10:00

Jenn DiFrancesco@revjenn @Conductor222 @kdunigan great idea #chsocm Tuesday October 1, 2013 10:00 revjenn

10:00

Paul Steinbrueck@paulsteinbrueck We're at the top of the hour so I'll close us out with prayer but feel free to continue chatting. I'll hang around. #chsocm Tuesday October 1, 2013 10:00 paulsteinbrueck

10:01

Paul Steinbrueck@paulsteinbrueck Heavenly Father, thank you for the being a part of our conversation this evening. #chsocm Tuesday October 1, 2013 10:01 paulsteinbrueck

10:01

Shannan Vance-Ocampo@svanceocampo @revjenn @MeredithGould ....that with traditional surveys that just encouraged complaints without real constructive feedback. #chsocm Tuesday October 1, 2013 10:01 svanceocampo

10:01

MeredithGould@MeredithGould RT @paulsteinbrueck Heavenly Father, thank you for the being a part of our conversation this evening. #chsocm Tuesday October 1, 2013 10:01 MeredithGould

10:01

Paul Steinbrueck@paulsteinbrueck Give us the wisdom and courage to not just talk about church social media but to take action as you lead us. #chsocm Tuesday October 1, 2013 10:01 paulsteinbrueck

10:01

Neal F. Fischer@nealffischer Final Thought - Keep Calm... Forget that Get Rowdy and #Buctober On! Thanks for a great #chsocm chat. Tuesday October 1, 2013 10:01 nealffischer

10:01

MeredithGould@MeredithGould RT @paulsteinbrueck Give us the wisdom and courage to not just talk about church social media but to take action as you lead us. #chsocm Tuesday October 1, 2013 10:01 MeredithGould

10:01

Paul Steinbrueck@paulsteinbrueck Bless those who work 2 connect & communicate within their local church, oft behind the scenes w no recognition. Give them rest. Amen #chsocm Tuesday October 1, 2013 10:01 paulsteinbrueck

10:01

Shannan Vance-Ocampo@svanceocampo @revjenn @MeredithGould we do it as a paper handout at meeting and follow up with survey monkey the next day, 6X/year. #chsocm Tuesday October 1, 2013 10:01 svanceocampo

10:01

Creative Comm@creativecomm_co It was creating joining you all tonight. Thankful for you and your love for God, people and all things #ChSocM :) Tuesday October 1, 2013 10:01 creativecomm_co

10:02

Paul Steinbrueck@paulsteinbrueck The transcript of tonight’s chat will be posted on churchsocmed.blogspot.com within a few hours. #chsocm Tuesday October 1, 2013 10:02 paulsteinbrueck

10:02

kellydouglas@kellydouglas tonight's chat was awesome. I always learn so much. thank you #chsocm community Tuesday October 1, 2013 10:02 kellydouglas

10:02

Tom Cooperider@tomcooperider Goodnight all (Red's losing) Thx for interesting time #ChSocM Tuesday October 1, 2013 10:02 tomcooperider

10:02

Creative Comm@creativecomm_co It was great joining you all tonight. Thankful for you and your love for God, people and all things #ChSocM :) Tuesday October 1, 2013 10:02 creativecomm_co

10:02

MeredithGould@MeredithGould @paulsteinbrueck Totally wonderful chat. I'm energized! #chsocm Tuesday October 1, 2013 10:02 MeredithGould

10:02

Paul Steinbrueck@paulsteinbrueck Subscribe to our blog & you’ll receive transcripts automagically. churchsocmed.blogspot.com. #chsocm Tuesday October 1, 2013 10:02 paulsteinbrueck

10:02

Seth Hinz@sethhinz Pretty solid #chsocm chat tonight. Left me wanting a list of resources. Too many to list. #favoritetoyoufavoritetoyouandyou #Oprah Tuesday October 1, 2013 10:02 sethhinz

10:03

Paul Steinbrueck@paulsteinbrueck RT @kellydouglas tonight's chat was awesome. I always learn so much. thank you #chsocm community //Awesome! Love to hear that! Tuesday October 1, 2013 10:03 paulsteinbrueck

10:03

Paul Steinbrueck@paulsteinbrueck @sethhinz What kind of resouces specifically? #chsocm Tuesday October 1, 2013 10:03 paulsteinbrueck

10:03

Carolyn Clement@singingcarolyn Great chat tonight, @paulsteinbrueck! Really great hearing from everyone. So happy to see new folks each week! #chsocm Tuesday October 1, 2013 10:03 singingcarolyn

10:03

Shannan Vance-Ocampo@svanceocampo @MeredithGould it requires those participating to think, divulge their dreams rather than complain, checkout or duck responsiblity. #chsocm Tuesday October 1, 2013 10:03 svanceocampo

10:04

Shannan Vance-Ocampo@svanceocampo @MeredithGould @revjenn we had I think 8 questions this time. all related to core values and how they were lived out in mtg. #chsocm Tuesday October 1, 2013 10:04 svanceocampo

10:04

Angela@mnplatypus @Denise205 @DanOnRadio #chsocm Some of our most popular content engages both current and former members. I don't consider the foreigners. Tuesday October 1, 2013 10:04 mnplatypus

10:04

Caroline Carson@Conductor222 #chsocm "Dream not of today" Have a great week y'all! :-) pic.twitter.com/PhFFZfN2VB Tuesday October 1, 2013 10:04 Conductor222

10:04

Carolyn Clement@singingcarolyn Ditto -> RT @kellydouglas tonight's chat was awesome. I always learn so much. thank you #chsocm community Tuesday October 1, 2013 10:04 singingcarolyn

10:04

Paul Steinbrueck@paulsteinbrueck RT @singingcarolyn Really great hearing from everyone. So happy to see new folks each week! //Yes, thx 2 all who participated 2nite #chsocm Tuesday October 1, 2013 10:04 paulsteinbrueck

 

 

The topics:

Albert Einstein once said, “Not everything that counts can be counted and not everything that can be counted counts...”
T1: Do you think church social media is something that can be measured and evaluated numerically? Why or why not?
T2: How do you evaluate the effectiveness of your church social media?
T2b: Do you have specific goals or metrics you track on a regular basis? If so, what?
T3: Does your church use communication cards to ask visitors how they heard a/b your church? If #sm is helping with outreach?
T4: Has your church ever used a congregational survey to evaluate the impact #sm is having? If so, what'd you learn? If not, why not?

This week's chat moderated by Paul Steinbrueck (@paulsteinbrueck)