We chatted about assessing the effectiveness of
church social media efforts, distributing content
across platforms, and dealing with unwelcome disruption.
9:01 | Welcome to our weekly church and social media (#chsocm) chat, especially those joining for the first time. Tuesday August 6, 2013 9:01 nealffischer |
9:01 | #chsocm Tweetchat (08/06/13) - bit.ly/1cueYpJ We are chatting about church social media at 9PM ET. Join us! #chsocm Tuesday August 6, 2013 9:01 chsocm |
9:01 | If this is your first tweetchat ever, please do not get discouraged by the pace! #chsocm Tuesday August 6, 2013 9:01 nealffischer |
9:01 | A transcript will be available here: bit.ly/pTDoAb #chsocm Tuesday August 6, 2013 9:01 nealffischer |
9:02 | Alrighty, tweeps, I'll be participating in #chsocm chat. Mute me or join in. I'm tweeting from twubs. Tuesday August 6, 2013 9:02 MeredithGould |
9:02 | Also checking out the new and improved tweetchat platform. #chsocm Tuesday August 6, 2013 9:02 MeredithGould |
9:03 | We always open this chat with prayer before moving on with self-introductions. #chsocm Tuesday August 6, 2013 9:03 nealffischer |
9:03 | Tonight’s prayer is the The UMC Communicators' Prayer umcommunicators.org/news/detail/40 #chsocm Let us pray: Tuesday August 6, 2013 9:03 nealffischer |
9:04 | Lord Jesus, you are the master communicator, the one who taught with authority and communicated with clarity and conviction. #chsocm Tuesday August 6, 2013 9:04 nealffischer |
9:04 | Today, we ask you to anoint us anew so we may proclaim your Gospel... #chsocm Tuesday August 6, 2013 9:04 nealffischer |
9:04 | RT Lord Jesus, you are the master communicator, the one who taught with authority &communicated with clarity & conviction. #chsocm Tuesday August 6, 2013 9:04 MeredithGould |
9:04 | ...with fresh fire and your potent power through our gifts, talents, calls and chosen mediums. #choscm Tuesday August 6, 2013 9:04 nealffischer |
9:04 | RT @nealffischer Today, we ask you to anoint us anew so we may proclaim your Gospel... #chsocm Tuesday August 6, 2013 9:04 MeredithGould |
9:04 | Touch our mouths, as you did Isaiah's, so we may speak with purity, our hands, as you did Luke's,... #chsocm Tuesday August 6, 2013 9:04 nealffischer |
9:04 | ...that we may write with precision, our eyes, as you did John's, that as your photographers and artists,... #chsocm Tuesday August 6, 2013 9:04 nealffischer |
9:05 | ...we may accurately portray your visions. #choscm Tuesday August 6, 2013 9:05 nealffischer |
9:05 | As your communicators, help us all, never forget our first call as members of... #choscm Tuesday August 6, 2013 9:05 nealffischer |
9:05 | "...a chosen generation, a royal priesthood, a holy nation, [Your] own special people,... #chsocm Tuesday August 6, 2013 9:05 nealffischer |
9:05 | ...that [we] may proclaim the praises of Him who called [us] out of darkness into His marvelous light." Amen. (1 Peter 2:9) #chsocm Tuesday August 6, 2013 9:05 nealffischer |
9:06 | Next up: self-introductions. In addition to church affiliation, tell everyone how you currently use social media #chsocm Tuesday August 6, 2013 9:06 nealffischer |
9:07 | Tuesday August 6, 2013 9:07 ohxjulie |
9:07 | Ok, I want to say that the Lord may touch MY mouth only if the Lord washes the Lord's hands. #chsocm Tuesday August 6, 2013 9:07 MeredithGould |
9:07 | RT @nealffischer Lord Jesus, U are master communicator, 1 who taught w/ authority & communicated w/ clarity & conviction. #chsocm Tuesday August 6, 2013 9:07 dfwchris |
9:07 | While introductions are going on, allow me to insert the rules and disclaimers. #chsocm Tuesday August 6, 2013 9:07 nealffischer |
9:07 | <--diocesan communications director. tonight listening & claiming reflection over immediacy of response. #chsocm Tuesday August 6, 2013 9:07 bfelice |
9:07 | I research how churches use digital media for evangelism. #chsocm Tuesday August 6, 2013 9:07 AmberStamperPhD |
9:08 | @MeredithGould somehow I'm not surprised:) #chsocm Tuesday August 6, 2013 9:08 aliveforjesus |
9:08 | We will assume tweets during this chat yours & do not represent your church or organization #choscm Tuesday August 6, 2013 9:08 nealffischer |
9:08 | @MeredithGould that's right - you never know where they've been #chsocm Tuesday August 6, 2013 9:08 skenow |
9:08 | Sneaking into #chsocm Tuesday August 6, 2013 9:08 mnplatypus |
9:08 | Kindly remember that we’re here to share with & support one another. Please use DM or email to pitch products/services. #choscm Tuesday August 6, 2013 9:08 nealffischer |
9:08 | Tuesday August 6, 2013 9:08 aliveforjesus |
9:08 | Tuesday August 6, 2013 9:08 RevWeb |
9:09 | @nealffischer I am currently using #chsocm to get my butt kicked by G+ Hangouts. :P Tuesday August 6, 2013 9:09 paulsteinbrueck |
9:09 | <-so tired I'm feisty plus a church communications consultant, author, sociologist committed to working ecumenically. #chsocm Tuesday August 6, 2013 9:09 MeredithGould |
9:09 | Also, tonight’s #chsocm chat is brought 2 U by the #3, the letter C and any use without the NFL’s express written consent is a no-no. Tuesday August 6, 2013 9:09 nealffischer |
9:09 | @aliveforjesus gah I might as well finish that thought- I run a faith based blog to testify about God... #chsocm Tuesday August 6, 2013 9:09 aliveforjesus |
9:10 | Moderating tonight: Neal F. Fischer, Director of Communications for the @UpstateNYSynod, @ELCA. #chsocm Tuesday August 6, 2013 9:10 nealffischer |
9:11 | Tuesday August 6, 2013 9:11 azrork |
9:11 | Tuesday August 6, 2013 9:11 sethhinz |
9:11 | Ready to get started? #chsocm Tuesday August 6, 2013 9:11 nealffischer |
9:11 | hiding under the covers in MN, dodging hail the size of marbles (shooters, even). Alter ego of @ChristianWebRes #chsocm Tuesday August 6, 2013 9:11 skenow |
9:11 | #Episcopal Dio CNY communications & local church SM and web guy, and roadie to a deacon #chsocm Tuesday August 6, 2013 9:11 EnsignPierce |
9:12 | Tuesday August 6, 2013 9:12 MeredithGould |
9:12 | @nealffischer Co-founder & CEO of @OurChurchDotCom, blogger, elder of a CMA church in Clearwater, FL #chsocm Tuesday August 6, 2013 9:12 paulsteinbrueck |
9:12 | T1-setup: During the mid-1990’s Churches started to look at getting websites. #chsocm Tuesday August 6, 2013 9:12 nealffischer |
9:12 | Church planter school teacher guy. Using #chsocm to initiate & develop #discipleship relationships & model #missional life. Tuesday August 6, 2013 9:12 dfwchris |
9:12 | stay safe up there MN, ND peeps #chsocm Tuesday August 6, 2013 9:12 bfelice |
9:12 | T1-setup cont.: In the mid to late 2000’s Churches started to look into social media. #chsocm Tuesday August 6, 2013 9:12 nealffischer |
9:13 | T1-setup cont.: In both cases most were created/started because “everyone else has one.” #chsocm Tuesday August 6, 2013 9:13 nealffischer |
9:13 | I'm a dog. Just going to be under the table while you all talk. #chsocm Tuesday August 6, 2013 9:13 GeorgeTDog |
9:13 | T1A: How do you know if your #chsocm efforts are worth it? Tuesday August 6, 2013 9:13 nealffischer |
9:14 | Tuesday August 6, 2013 9:14 MeredithGould |
9:14 | dear #chsocm friends: currently enjoying vacation. may your conversation be blessed tonight. see you next week! Tuesday August 6, 2013 9:14 reckshow |
9:14 | RT @nealffischer T1A: How do you know if your #chsocm efforts are worth it? Tuesday August 6, 2013 9:14 MeredithGould |
9:14 | @nealffischer T1A: You know it's worth it by tracking numbers and stories of lives changed. #chsocm Tuesday August 6, 2013 9:14 paulsteinbrueck |
9:15 | T1A If a newcomer says we found you on facebook, the effort is worth it #chsocm Tuesday August 6, 2013 9:15 LeistCatalano |
9:15 | T1a As is the case with all evangelism, lots of time can elapse between hearing the message & taking action. #chsocm Tuesday August 6, 2013 9:15 MeredithGould |
9:15 | Tuesday August 6, 2013 9:15 paulsteinbrueck |
9:15 | T1 for me it's in the success stories of the orgs i work with. More web hits, more inquiries #chsocm Tuesday August 6, 2013 9:15 sethhinz |
9:15 | T1a when you are making connections you wouldnt otherwise make and/or seeing others do so #chsocm Tuesday August 6, 2013 9:15 mnplatypus |
9:16 | T1a Altho' digital speeds everything up, it may still take many many months before faith stories emerge. #chsocm Tuesday August 6, 2013 9:16 MeredithGould |
9:16 | As a digital religion scholar, have to say that churches were using early social media (disc boards, online forums) in the 80s-90s! #chsocm Tuesday August 6, 2013 9:16 AmberStamperPhD |
9:16 | Tuesday August 6, 2013 9:16 nealffischer |
9:17 | T1A it's people who needs to hear the message telling me so. I don't value numbers so much as effect. Quality over quantity #chsocm Tuesday August 6, 2013 9:17 aliveforjesus |
9:17 | RT @LeistCatalano T1A If a newcomer says we found you on facebook, the effort is worth it #chsocm // Yes, and we have to ask to know. Tuesday August 6, 2013 9:17 paulsteinbrueck |
9:17 | T1A. Always ask guests at events how they heard. Pay attention to whether members use. Measure. That's how you know if worth it. #chsocm Tuesday August 6, 2013 9:17 GeorgeTDog |
9:17 | T1a: When people thank you for helping them feel connected to a community when they can't be there in person. #ChSocM Tuesday August 6, 2013 9:17 ohxjulie |
9:18 | @AmberStamperPhD Right, they/we just didn't call that social media, even though it most certainly was! #chsocm Tuesday August 6, 2013 9:18 MeredithGould |
9:18 | T1a Reax from parishioners to email news, FB pages, has been especially positive. Connected w/many between Sundays. #chsocm Tuesday August 6, 2013 9:18 RevWeb |
9:18 | Gauging the "success" of efforts has historically been a prob w/ all forms of mass media. #chsocm Tuesday August 6, 2013 9:18 AmberStamperPhD |
9:18 | Tuesday August 6, 2013 9:18 paulsteinbrueck |
9:19 | Tuesday August 6, 2013 9:19 sethhinz |
9:19 | T1B: How do you measure the impact on your community? (What form of measurement do you use?) #chsocm Tuesday August 6, 2013 9:19 nealffischer |
9:19 | Sorry, @GeorgeTDog took my words. Anyway, that's how I measure value. T1A #chsocm Tuesday August 6, 2013 9:19 scottagunn |
9:19 | I look mainly at evangelism: "success" usu=clicking yes to a salvation prayer. Would love to hear alt ways y'all track this! :) #chsocm Tuesday August 6, 2013 9:19 AmberStamperPhD |
9:20 | T1A- but I am not aiming to bring in members to a specific church since my blog is web based and readers aren't all in my area #chsocm Tuesday August 6, 2013 9:20 aliveforjesus |
9:20 | T1a we are called to tweet, post, share, respond - plant seeds, as it were - not success. Mother Teresa #chsocm Tuesday August 6, 2013 9:20 skenow |
9:20 | T1A I guess I have never worried about effectiveness. Maybe I should more #chsocm Tuesday August 6, 2013 9:20 methodistmonk |
9:21 | T1b more people moving through the journey from visitor to engaged volunteer #chsocm Tuesday August 6, 2013 9:21 sethhinz |
9:22 | T1a You can't track success until you identify, define & articulate your goals. #chsocm Tuesday August 6, 2013 9:22 MeredithGould |
9:23 | T1b number of people who respond... I think I'm just going to watch now. #chsocm Tuesday August 6, 2013 9:23 aliveforjesus |
9:23 | RT @MeredithGould T1a You can't track success until you identify, define & articulate your goals. #chsocm // using lead vs. lag Tuesday August 6, 2013 9:23 skenow |
9:23 | Tuesday August 6, 2013 9:23 scottagunn |
9:24 | T1B The clients I work with generally have lots of #chsocm to clean up before we can start measuring anything. Tuesday August 6, 2013 9:24 MeredithGould |
9:24 | T1b I hear folks looking at website unique views, FB metrics, shared posts, retweet numbers, etc. #chsocm Tuesday August 6, 2013 9:24 RevWeb |
9:24 | T1B: We're hosting a neighborhood cookout, & ppl who did not receive FB event invite are bringing food. #chsocm helped involve them. Tuesday August 6, 2013 9:24 dfwchris |
9:24 | T1a I have more visitors friend me on Facebook than members. I wonder what that says about effectiveness? #chsocm Tuesday August 6, 2013 9:24 methodistmonk |
9:25 | T1C: How do you balance quantity and quality posts? What is a good number of posts until you lose quality or engagement? #chsocm Tuesday August 6, 2013 9:25 nealffischer |
9:25 | @scottagunn sounds like a 5 loaves and 2 fishes kind of problem #chsocm Tuesday August 6, 2013 9:25 skenow |
9:25 | RT @MeredithGould T1a You can't track success until you identify, define & articulate your goals. #chsocm / Bingo! Tuesday August 6, 2013 9:25 paulsteinbrueck |
9:25 | @MeredithGould what are the top 3 clean up areas for your clients? #chsocm Tuesday August 6, 2013 9:25 sethhinz |
9:25 | @methodistmonk It says nothing about anything unless you know your goal. #chsocm Tuesday August 6, 2013 9:25 MeredithGould |
9:26 | T1c: We try to spread them out as not to overwhelm -- about 1 per day (or every other day), unless there's a special event #ChSocM Tuesday August 6, 2013 9:26 ohxjulie |
9:26 | @methodistmonk Might say a lot about your congregation. Or the kind or guests you're seeing. #chsocm Tuesday August 6, 2013 9:26 scottagunn |
9:26 | @nealffischer T1C: Depends on the platform & your audience. #chsocm Tuesday August 6, 2013 9:26 paulsteinbrueck |
9:26 | T1c Blog posts? NOT daily! Please, dear God, who has the energy to write or read all that stuff?? #chsocm Tuesday August 6, 2013 9:26 MeredithGould |
9:27 | T1c given the platform and audience, I aim for once a week. Also helps that the posts are long. (Guess I'm not just watching) #chsocm Tuesday August 6, 2013 9:27 aliveforjesus |
9:27 | @paulsteinbrueck some examples on different platforms? #chsocm Tuesday August 6, 2013 9:27 nealffischer |
9:28 | T1C I try to post on FB 1-2 times per day, sometimes more if there is big news or an event #chsocm Tuesday August 6, 2013 9:28 LeistCatalano |
9:28 | Tuesday August 6, 2013 9:28 MeredithGould |
9:28 | @MeredithGould not I! I aim for once a week:) and I have no clue the answer to that either. #chsocm Tuesday August 6, 2013 9:28 aliveforjesus |
9:28 | T1C I try to post on twitter or retweet 2-4 times a day #chsocm Tuesday August 6, 2013 9:28 LeistCatalano |
9:28 | Tuesday August 6, 2013 9:28 sethhinz |
9:29 | T1c: One way we post more often but not with long posts is to share relevant content (articles, photos) that others have created #ChSocM Tuesday August 6, 2013 9:29 ohxjulie |
9:29 | T1C FB: 1-2x's a day; Blog: once every 5-7 days; Twitter: without ceasing, but that's just me! #chsocm Tuesday August 6, 2013 9:29 MeredithGould |
9:29 | T1c I try to communicate daily through Facebook updates at scheduled times, email newsletter every Thursday. No blog. #chsocm Tuesday August 6, 2013 9:29 methodistmonk |
9:29 | @aliveforjesus My hope by asking the question isn't a right or wrong answer. Sometimes I ask just to be something to think about. #chsocm Tuesday August 6, 2013 9:29 nealffischer |
9:30 | howdy jeff, welcome! #chsocm Tuesday August 6, 2013 9:30 bfelice |
9:30 | T2-setup: Let’s move to content for a moment. You have a great ministry, now it is time to let everyone know about it. #chsocm Tuesday August 6, 2013 9:30 nealffischer |
9:30 | T1c More blog posts if written content is mixed with visual and A/v content #chsocm Tuesday August 6, 2013 9:30 MeredithGould |
9:30 | T2A: Do you write 7 great articles and share them in 7 places? Or do you write 49 different articles/posts? #chsocm Tuesday August 6, 2013 9:30 nealffischer |
9:31 | @nealffischer oh, I know the answer I have to T1c, just not who has time to read or write a blog post a day:) #chsocm Tuesday August 6, 2013 9:31 aliveforjesus |
9:31 | Tuesday August 6, 2013 9:31 MeredithGould |
9:31 | @nealffischer so Biblical! #chsocm Tuesday August 6, 2013 9:31 sethhinz |
9:32 | T2A You check your strategy to determine which content will appeal to which audience & how, then choose platforms that way. #chsocm Tuesday August 6, 2013 9:32 MeredithGould |
9:32 | T1c I find twitter is more colleague to colleague communication. Facebook is more congregational/community interaction #chsocm Tuesday August 6, 2013 9:32 methodistmonk |
9:32 | Tuesday August 6, 2013 9:32 ohxjulie |
9:33 | @methodistmonk Relative to FB, would you make a distinction between an individual account, a page, and a group? #chsocm Tuesday August 6, 2013 9:33 MeredithGould |
9:33 | T2a - neither. 7 great posts, each tailored to its channel and audience #chsocm Tuesday August 6, 2013 9:33 skenow |
9:33 | [We interrupt this regularly schedule tweeting to dedicate my 12,000th tweet to the amazing #ChSocM community!] Tuesday August 6, 2013 9:33 ohxjulie |
9:34 | T1a /T1b we ask: R we giving people shareable content for them to share or r we communicating w/ those who are already in? #ChSocM Tuesday August 6, 2013 9:34 Karina_L |
9:34 | T2a we repurpose content for different platforms #chsocm 1 blog could = 4 tweets, 1 pin, 1 Facebook photo link post, etc Tuesday August 6, 2013 9:34 sethhinz |
9:34 | Tuesday August 6, 2013 9:34 aliveforjesus |
9:34 | Tuesday August 6, 2013 9:34 MeredithGould |
9:34 | Tuesday August 6, 2013 9:34 MeredithGould |
9:34 | @MeredithGould absolutely church communication through page, ministry convos through groups, personal comm. through my Facebook. #chsocm Tuesday August 6, 2013 9:34 methodistmonk |
9:35 | @MeredithGould Like when someone is live-tweeting an event AND ALL THEIR TWEETS GO TO FACEBOOK?! #hulksmash #ChSocM Tuesday August 6, 2013 9:35 ohxjulie |
9:35 | Tuesday August 6, 2013 9:35 LeistCatalano |
9:35 | T2B: How do you adapt the content for different media? #chsocm Tuesday August 6, 2013 9:35 nealffischer |
9:35 | @MeredithGould there is some overlap between personal and page #chsocm Tuesday August 6, 2013 9:35 methodistmonk |
9:35 | Tuesday August 6, 2013 9:35 skenow |
9:36 | Tuesday August 6, 2013 9:36 chsocm |
9:36 | T2b: Facebook content is almost always visual for us, whereas twitter is the shortest summary possible #ChSocM Tuesday August 6, 2013 9:36 ohxjulie |
9:36 | @methodistmonk Yep. As you probably know, I'm big on integrated identity for #chsocm Tuesday August 6, 2013 9:36 MeredithGould |
9:36 | T2A: I tend to use this tactic in repurposing content - depends on the content and platform #ChSocM pic.twitter.com/uejQtWGXq0  Tuesday August 6, 2013 9:36 Karina_L |
9:37 | Tuesday August 6, 2013 9:37 Karina_L |
9:38 | T2b if by 'content' you mean 'message', I don't. Format and presentation matches the channel #chsocm Tuesday August 6, 2013 9:38 skenow |
9:38 | RT @Karina_L T2A: I tend to use this tactic in repurposing content - depends on the content and platform #ChSocM pic.twitter.com/j5SgjN7AT1 Tuesday August 6, 2013 9:38 nealffischer |
9:38 | T2b pictures are an absolute necessity for Facebook. We get the most reaction through images attached to stories. #chsocm Tuesday August 6, 2013 9:38 methodistmonk |
9:38 | Tuesday August 6, 2013 9:38 MeredithGould |
9:38 | Tuesday August 6, 2013 9:38 nealffischer |
9:39 | Tuesday August 6, 2013 9:39 sethhinz |
9:39 | Tuesday August 6, 2013 9:39 MeredithGould |
9:39 | RT @MeredithGould I should probably just RT @ohxjulie @skenow & @sethhinz for the rest of #chsocm chat. // I'm learning Tuesday August 6, 2013 9:39 skenow |
9:40 | T2b twitter is sort of like pick up line/ one liner's to attract attention for other (possibly linked) content #chsocm Tuesday August 6, 2013 9:40 aliveforjesus |
9:40 | T3-setup: If you are online long enough, you will be visited by a troll (someone who likes to create havoc online.) #chsocm Tuesday August 6, 2013 9:40 nealffischer |
9:40 | T2A Although I'm tempted to RT myself on that check strategy to choose platform tweet. #chsocm Tuesday August 6, 2013 9:40 MeredithGould |
9:40 | T3A: How do you address a troll on social media? How do we show God’s love to them? #chsocm Tuesday August 6, 2013 9:40 nealffischer |
9:41 | Tuesday August 6, 2013 9:41 JeffKRoss |
9:41 | @methodistmonk @ohxjulie I love LinkedIn & find it very useful but I'm in a different sector of church communications than you two. #chsocm Tuesday August 6, 2013 9:41 MeredithGould |
9:41 | @methodistmonk @MeredithGould @ohxjulie I don't know what it is... But I'm also 17. That's my excuse. #chsocm Tuesday August 6, 2013 9:41 aliveforjesus |
9:42 | T3A It's really hard to have any sort of spiritual conversation with a troll online. See comments on any CNN religion article. #chsocm Tuesday August 6, 2013 9:42 ChurchWebTips |
9:42 | T3a: No public lashing out. If you feel the need to correct, do it privately and with care for the person. #ChSocM Tuesday August 6, 2013 9:42 ohxjulie |
9:42 | T3A I block the trolls. #chsocm Tuesday August 6, 2013 9:42 LeistCatalano |
9:42 | @aliveforjesus @methodistmonk @ohxjulie LinkedIN is a business-to-business social media platform. Not used often or well by clergy. #chsocm Tuesday August 6, 2013 9:42 MeredithGould |
9:43 | T3a: Have a (reasonable) policy about what kind of posts will be deleted, then delete posts that violate it #ChSocM Tuesday August 6, 2013 9:43 ohxjulie |
9:43 | RT @nealffischer T3A: How do you address a troll on social media? How do we show God’s love to them? #chsocm Tuesday August 6, 2013 9:43 MeredithGould |
9:43 | T3a I think you sometimes have to ban someone. We had a troll on our Facebook page that kept posting weird pseudochristian junk. #chsocm Tuesday August 6, 2013 9:43 methodistmonk |
9:43 | T3a I block trolls with deep Christian love and compassion flowing through my veins & arteries. #chsocm Tuesday August 6, 2013 9:43 MeredithGould |
9:43 | Tuesday August 6, 2013 9:43 ChurchWebTips |
9:44 | T3a typically handled through private messaging. We give 4 strikes, and our page policy states we will remove from the community #chsocm Tuesday August 6, 2013 9:44 sethhinz |
9:44 | (personal hat for a moment) This topic comes from an observation of a colleague. You can delete a post on FB but not Twitter. #chsocm Tuesday August 6, 2013 9:44 nealffischer |
9:44 | @MeredithGould @methodistmonk Yeah, I appreciate it for what it is, knowing that I likely won't ever really benefit from it! #ChSocM Tuesday August 6, 2013 9:44 ohxjulie |
9:44 | T3 Reason with them until fruitless. Then block. Dust off my twandals & move on to those who will listen. #chsocm Tuesday August 6, 2013 9:44 RevWeb |
9:44 | @nealffischer We may need to define what a troll is. #chsocm Tuesday August 6, 2013 9:44 paulsteinbrueck |
9:44 | LifeChurch.tv's online church has an interesting strategy: troll's post freely, but hosts ask them ?s about themselves to redirect #chsocm Tuesday August 6, 2013 9:44 AmberStamperPhD |
9:44 | T3a All kidding aside, when #chsocm chat first started, I went back channel to deal w/trolls & if the behavior persisted, I blocked. Tuesday August 6, 2013 9:44 MeredithGould |
9:44 | T3a: kind of a mix for me 1). No public lashing out. 2). Block - it could easily take up to much time esp if u get nowhere w/ them #ChSocM Tuesday August 6, 2013 9:44 Karina_L |
9:45 | T3a (re: twitter): Remember that if you reply angrily, your feed will just look like you yelling over and over. That's a no-no. #ChSocM Tuesday August 6, 2013 9:45 ohxjulie |
9:45 | @nealffischer T3a: IMO, it's important to distinquish b/w ppl who are upset or argumentative vs those who r intent on distruction. #chsocm Tuesday August 6, 2013 9:45 paulsteinbrueck |
9:45 | T3a - If they violate posted rules, you must ban trolls, but they can be good sparks to conversation and targets of prayer. #chsocm Tuesday August 6, 2013 9:45 JeffKRoss |
9:45 | @MeredithGould ha! Our youth director sends youth tweets to his personal FB. Catches me off guard when I tweet on the youth account #chsocm Tuesday August 6, 2013 9:45 mnplatypus |
9:45 | T3a on twitter we flood out negativity from trolls in hashtag convos, fill feed with internal team tweets #chsocm Tuesday August 6, 2013 9:45 sethhinz |
9:46 | @paulsteinbrueck someone who likes to create havoc online is the best definition I could find. #chsocm Tuesday August 6, 2013 9:46 nealffischer |
9:46 | @AmberStamperPhD Asking questions is always a great way to diffuse #chsocm Tuesday August 6, 2013 9:46 paulsteinbrueck |
9:46 | Tuesday August 6, 2013 9:46 RevWeb |
9:46 | T3B: From a Church’s view, is there any value in a troll visiting your #chsocm outlets? Tuesday August 6, 2013 9:46 nealffischer |
9:47 | T3b: You never know when transformation can take place. 99.999% of trolls are just trolls, but some are people who are hurting. #ChSocM Tuesday August 6, 2013 9:47 ohxjulie |
9:47 | T3B There's always value in welcoming the Strange. Indulging in weirdly disruptive behavior can undermine community. #chsocm Tuesday August 6, 2013 9:47 MeredithGould |
9:48 | RT @MeredithGould: T3a I block trolls with deep Christian love and compassion flowing through my veins & arteries. #chsocm Tuesday August 6, 2013 9:48 PastorJoelle |
9:48 | T3B I was sort of honored that a certain famous group of trolls replied to my tweets...but I still blocked them #chsocm Tuesday August 6, 2013 9:48 LeistCatalano |
9:49 | T3B Jesus make great use of the attempts of others to trip him up. We still read/tell those stories today. #chsocm Tuesday August 6, 2013 9:49 JeffKRoss |
9:49 | T3b Trolls are welcome to surf our content, hopefully along the way they see Christ there. Imp of consistent messaging & mission #chsocm Tuesday August 6, 2013 9:49 sethhinz |
9:49 | RT @JeffKRoss T3B Jesus make great use of the attempts of others to trip him up. We still read/tell those stories today. #chsocm Tuesday August 6, 2013 9:49 skenow |
9:49 | @nealffischer T3b: "If you love those who love you, what credit is that to you?" #chsocm Tuesday August 6, 2013 9:49 paulsteinbrueck |
9:49 | T3B we have rando FB commenters from Indonesia. I feel they drive the intended audience away from those posts :( #chsocm Tuesday August 6, 2013 9:49 mnplatypus |
9:50 | T3C: How has previous troll-like behavior affected your involvement in online activities? #chsocm Tuesday August 6, 2013 9:50 nealffischer |
9:51 | T3C Must admit that I cringe when I see certain Twitter handles show up b/c I know trouble or BS is about to ensue #chsocm Tuesday August 6, 2013 9:51 MeredithGould |
9:52 | T3c In all honesty, it's made me think twice about certain content pieces, perhaps for the better #chsocm Tuesday August 6, 2013 9:52 sethhinz |
9:52 | @nealffischer easier to identify them. #chsocm Tuesday August 6, 2013 9:52 aliveforjesus |
9:53 | I've occasionally not shared articles or blogs because of the tone of the comments. #chsocm Tuesday August 6, 2013 9:53 ChurchWebTips |
9:53 | You are all moving along so well I have time for a bonus question! #chsocm Tuesday August 6, 2013 9:53 nealffischer |
9:53 | Bonus: You’re leading a workshop encouraging #chsocm use. Where do you find support materials? (handouts printed/virtual) Tuesday August 6, 2013 9:53 nealffischer |
9:53 | T3c T-R-O-L-L Try Reacting Online Like the Lord #chsocm Tuesday August 6, 2013 9:53 JeffKRoss |
9:53 | T3C- however in my case I have to be careful to distinguish trolls from people who just plain disagree with me. Strongly. #chsocm Tuesday August 6, 2013 9:53 aliveforjesus |
9:54 | @nealffischer I'll b honest, I don't mind trolls. They're goal is to freak ppl out. I don't mind calmly engaging them. #chsocm Tuesday August 6, 2013 9:54 paulsteinbrueck |
9:54 | RT @JeffKRoss T3c T-R-O-L-L Try Reacting Online Like the Lord #chsocm Tuesday August 6, 2013 9:54 skenow |
9:54 | Tuesday August 6, 2013 9:54 paulsteinbrueck |
9:55 | RT @JeffKRoss T3c T-R-O-L-L Try Reacting Online Like the Lord #chsocm Tuesday August 6, 2013 9:55 nealffischer |
9:55 | Not biased but umcom has some good starting stuff available for free. umcom.org/site/c.mrLZJ9P… #chsocm Tuesday August 6, 2013 9:55 methodistmonk |
9:56 | @paulsteinbrueck downside to a blog. Sorting trolls vs people who were just offended gets tedious. #chsocm Tuesday August 6, 2013 9:56 aliveforjesus |
9:56 | Bonus: Hubspot has a great editorial calendar template and other resources #chsocm Tuesday August 6, 2013 9:56 sethhinz |
9:56 | I crowdsource, because almost any material online is probably already obsolete by the time I find it! #ChSocM Tuesday August 6, 2013 9:56 ohxjulie |
9:57 | Final tweets of wisdom or inspiration? #choscm Tuesday August 6, 2013 9:57 nealffischer |
9:57 | @nealffischer Bonus: I search the Christian Web Trends blog (end shameless, tongue in cheek promo) #chsocm Tuesday August 6, 2013 9:57 paulsteinbrueck |
9:58 | Bonus: I take what I read from books (@OUTSPOKENbook) and blogs (@cmsucks; @Stevefogg) and mesh them into handouts and helpful links #ChSocM Tuesday August 6, 2013 9:58 Karina_L |
9:58 | Coming up on the hour, we conclude with this prayer from Compline: #choscm Tuesday August 6, 2013 9:58 nealffischer |
9:58 | There's a pretty great book that just came out... 'Social Media Gospel' excellent framework for conversation #chsocm Tuesday August 6, 2013 9:58 sethhinz |
9:58 | I'm finally smarter than my tweeter. #chsocm chat in the discover tab, random convo in connect, and news in home:) Tuesday August 6, 2013 9:58 aliveforjesus |
9:58 | Keep watch, dear Lord, with those who work or watch or weep this night & give your angels charge over those who sleep. #choscm Tuesday August 6, 2013 9:58 nealffischer |
9:59 | @aliveforjesus If you're patient with everyone, the upset people eventually calm down & the trolls get frustrated & leave. :) #chsocm Tuesday August 6, 2013 9:59 paulsteinbrueck |
9:59 | Bonus: Also Hubspot and just plain ole personal experience. #ChSocM Tuesday August 6, 2013 9:59 Karina_L |
9:59 | Tuesday August 6, 2013 9:59 MeredithGould |
9:59 | Tuesday August 6, 2013 9:59 JoshuaVanMeter |
9:59 | The transcript of tonight’s #chsocm chat will be posted on churchsocmed.blogspot.com within a few hours. Tuesday August 6, 2013 9:59 nealffischer |
9:59 | Subscribe to our blog & you’ll receive the #chsocm transcripts #automagically. churchsocmed.blogspot.com. Tuesday August 6, 2013 9:59 nealffischer |
10:00 | We’re @ the hour. Thanks to all for your insights. Join us again, next Tuesday for #choscm. Same Bat-time, Same Bat-Channel. Tuesday August 6, 2013 10:00 nealffischer |
10:00 | @paulsteinbrueck the upset persons usually leave too. Last one had a problem with my theological statements. #chsocm Tuesday August 6, 2013 10:00 aliveforjesus |
10:00 | Tuesday August 6, 2013 10:00 nealffischer |
10:00 | @MeredithGould of course! #chsocm Tuesday August 6, 2013 10:00 sethhinz |
10:00 | I’m looking forward to seeing some of you next week in Pittsburgh for the #ELCACWA. Tuesday August 6, 2013 10:00 nealffischer |
10:00 | Any #chsocm peeps using @voicethread? Tuesday August 6, 2013 10:00 dfwchris |
10:01 | Tuesday August 6, 2013 10:01 MeredithGould |
10:01 | Thanks, all. Nice to meet you. See ya next time. #chsocm Tuesday August 6, 2013 10:01 JeffKRoss |
10:02 | Thanks, @nealffischer - AAWY #chsocm Tuesday August 6, 2013 10:02 skenow |
10:02 | @nealffischer Did I miss it or did we not end in prayer tonight? #chsocm Tuesday August 6, 2013 10:02 paulsteinbrueck |
10:03 | T3c trolls: if someone smashes our windows at church we clean it up. We do the same for clean up on #chsocm Tuesday August 6, 2013 10:03 LeistCatalano |
The topics:
During the mid-1990’s Churches started to look at getting websites. In the mid-to-late 2000’s churches started to look into social media. In both cases most were created/started because “everyone else has one.” #chsocm
T1A: How do you know if your #chsocm efforts are worth it?
T1B: How do you measure the impact on your community? (What form of measurement do you use?)
T1C: How do you balance quantity and quality posts? What is a good number of posts until you lose quality or engagement?
Let’s move to content for a moment. You have a great ministry, now it is time to let everyone know about it.
T2A: Do you write 7 great articles and share them in 7 places? Or do you write 49 different articles/posts?
T2B: How do you adapt the content for different media?
If you are online long enough, you will be visited by a troll (someone who likes to create havoc online.)
T3A: How do you address a troll on social media? How do we show God’s love to them?
T3B: From a Church’s view, is there any value in a troll visiting your #chsocm outlets?
T3C: How has previous troll-like behavior affected your involvement in online activities?
Bonus: You’re leading a workshop encouraging #chsocm use. Where do you find support materials? (handouts printed/virtual)
The week's chat moderated by Neal Fischer (@nealffisher)
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