Church Social Media Chat: Using Social Media to Manage Crisis Situations

Crisis situations emerge in the world of church. 

How do we use social media tools 

to manage and move forward?

#ChSocM Tweetchat (10/22/13)

(10/22/2013)

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8:57	Alan Rudnick@alanrud @colleenpierre come on.... Tuesday October 22, 2013 8:57 alanrud

8:57	Abby Murphy@MtrAbby #chsocm Hi. I'm new this week. Have been reading the feed the next day for 2 weeks though. Tuesday October 22, 2013 8:57 MtrAbby

Tuesday October 22, 2013 8:58 alanrud

8:58	Trinity Lime Rock@TrinityLimeRock Here early: Geoff Brown lay soc med person at Trinity Lime Rock, Diocese of CT, TEC. Speaking for self, not Trinity #chsocm Tuesday October 22, 2013 8:58 TrinityLimeRock

8:58	Alan Rudnick@alanrud Israel Day Four: Bethlehem tinyurl.com/c5m9ldh #IsraelTrip Tuesday October 22, 2013 8:58 alanrud

8:59	Amy Aasen@amynd Ooh! I think I might actually be able to join the #chsocm chat tonight. #nomorefootball Tuesday October 22, 2013 8:59 amynd

9:00	Jenn DiFrancesco@revjenn Excited about #chsocm tonight!! Tuesday October 22, 2013 9:00 revjenn

9:00	Alan Rudnick@alanrud Welcome to our weekly church and social media (#chsocm) chat, especially those joining for the first time. Tuesday October 22, 2013 9:00 alanrud

9:01	Alan Rudnick@alanrud @revjenn Great! Tuesday October 22, 2013 9:01 alanrud

9:01	Alan Rudnick@alanrud @singingcarolyn yeah, yeah! Tuesday October 22, 2013 9:01 alanrud

9:01	Paul Steinbrueck@paulsteinbrueck And time for this weeks' #ChSocM church social media chat - twubs.com/chsocm Join me! Tuesday October 22, 2013 9:01 paulsteinbrueck

9:02	Julie@ohxjulie It's #ChSocM time, y'all! Tuesday October 22, 2013 9:02 ohxjulie

9:02	Jason Chesnut@crazypastor @revjenn I'm excited you're excited. #chsocm Tuesday October 22, 2013 9:02 crazypastor

9:02	Alan Rudnick@alanrud If this is your first tweetchat ever, please do not get discouraged by the pace! Transcript will be here: bit.ly/pTDoAb #chsocm Tuesday October 22, 2013 9:02 alanrud

9:02	Rev-o-lution@RevMindi @alanrud I might try to sneak on to #chsocm from #unco13 :) Tuesday October 22, 2013 9:02 RevMindi

9:02	Neal F. Fischer@nealffischer Please excuse the number of tweets of the next hour as I participate in my weekly #chsocm chat. Tuesday October 22, 2013 9:02 nealffischer

9:03	Jenn DiFrancesco@revjenn @crazypastor I am actually excited because I know you are excited that I am excited:) #chsocm Tuesday October 22, 2013 9:03 revjenn

9:03	Jason Cress@jcforJC24 Excited to be a part of the #chsocm tonight. First time, but I'm ready for some good tweeting. Tuesday October 22, 2013 9:03 jcforJC24

9:03	Alan Rudnick@alanrud We always open this #chsocm chat with prayer before moving on with self-introductions. Let us pray: Tuesday October 22, 2013 9:03 alanrud

9:03	Jenn DiFrancesco@revjenn RT @ohxjulie It's #ChSocM time, y'all! Tuesday October 22, 2013 9:03 revjenn

9:04	Dan Webster@RevWeb @revjenn @crazypastor All right you two. The feedback loop is getting a little too loud here. #chsocm Tuesday October 22, 2013 9:04 RevWeb

9:04	Paul Steinbrueck@paulsteinbrueck @jcforJC24 Welcome Jason! We were all first timers once. :) #chsocm Tuesday October 22, 2013 9:04 paulsteinbrueck

9:04	Jenn DiFrancesco@revjenn @RevWeb us loud?? ;) #chsocm Tuesday October 22, 2013 9:04 revjenn

9:04	Carolyn Clement@singingcarolyn RT @jcforJC24: Excited to be a part of the #chsocm tonight. First time, but I'm ready for some good tweeting.//Welcome! Good tweeters R us. Tuesday October 22, 2013 9:04 singingcarolyn

9:04	Steve Kenow@skenow Time to refocus - refresh - rejoice! #chsocm Tuesday October 22, 2013 9:04 skenow

9:05	Alan Rudnick@alanrud Lord Christ, you met many difficult times and saw fit to give love & grace, give us guidence tonight. Bless our chat. Amen! #chsocm Tuesday October 22, 2013 9:05 alanrud

9:05	Jenn DiFrancesco@revjenn RT @skenow Time to refocus - refresh - rejoice! #chsocm Tuesday October 22, 2013 9:05 revjenn

9:05	Katy Dunigan@kdunigan Tweeting w/my #chsocm friends. Please excuse the extra tweets the next hour. You are welcome to join our conversation! We are a fun bunch! Tuesday October 22, 2013 9:05 kdunigan

9:05	Alan Rudnick@alanrud Time for the fine print.... #chsocm Tuesday October 22, 2013 9:05 alanrud

9:05	Steve Kenow@skenow RT @kdunigan Tweeting w/my #chsocm friends. Please excuse the extra tweets the next hour. You are welcome to join our conversation! Tuesday October 22, 2013 9:05 skenow

9:05	Carolyn Clement@singingcarolyn RT @skenow: Time to refocus - refresh - rejoice! #chsocm // And have a brownie. Tuesday October 22, 2013 9:05 singingcarolyn

9:06	Alan Rudnick@alanrud We will assume tweets during this chat yours & do not represent your church or organization. #chsocm Tuesday October 22, 2013 9:06 alanrud

9:06	Steve Kenow@skenow RT @singingcarolyn RT @skenow: Time to refocus - refresh - rejoice! #chsocm // And have a brownie. <-- me too? Tuesday October 22, 2013 9:06 skenow

9:06	Alan Rudnick@alanrud Kindly remember that we’re here to share with & support one another. Please use DM or email to pitch products/services. #chsocm Tuesday October 22, 2013 9:06 alanrud

9:06	Abby Murphy@MtrAbby Wrote too early, but I'm here live for the first time. Been reading transcript the next day the past few weeks. #chsocm Tuesday October 22, 2013 9:06 MtrAbby

9:06	Dan Webster@RevWeb MT @alanrud Lord Christ, you met many difficult times and saw fit to give love; grace; give us guidance. Bless our chat. Amen! #chsocm Tuesday October 22, 2013 9:06 RevWeb

9:07	Steve Kenow@skenow RT @alanrud We will assume tweets during this chat yours & do not represent your church or organization. // they do represent you #chsocm Tuesday October 22, 2013 9:07 skenow

9:07	Paul Steinbrueck@paulsteinbrueck @MtrAbby Welcome Abby! #chsocm Tuesday October 22, 2013 9:07 paulsteinbrueck

9:07	Alan Rudnick@alanrud Moderating tonight: Rev. Alan Rudnick, pastor, author, speaker, and social media-er from Albany, NY. #chsocm Tuesday October 22, 2013 9:07 alanrud

9:07	David L Hansen@rev_david Just sitting down for dinner at #unco13. Prayers for my #chsocm friends as you gather - great topic tonight! Tuesday October 22, 2013 9:07 rev_david

9:08	Alan Rudnick@alanrud NOW: self-introductions. In addition to church affiliation, tell everyone how you currently use social media #chsocm Tuesday October 22, 2013 9:08 alanrud

9:08	Neal F. Fischer@nealffischer <-Director of Communications, @UpstateNYSynod, @ELCA. Facebook, Twitter, Pinterest, Google+, LinkedIn and email. #chsocm Tuesday October 22, 2013 9:08 nealffischer

9:08	Alan Rudnick@alanrud @rev_david Yes! Tuesday October 22, 2013 9:08 alanrud

9:09	Julie@ohxjulie Associate in Ministry in the @ELCA, Admissions @GettSem, using social media to connect past/present/future members of the community. #ChSocM Tuesday October 22, 2013 9:09 ohxjulie

9:09	Abby Murphy@MtrAbby Thanks @paulsteinbrueck #chsocm Tuesday October 22, 2013 9:09 MtrAbby

9:09	Jason Chesnut@crazypastor <- Jason, crazy pastor (obviously), starting a new/old, ancient/future Xian community in #Baltimore. @ELCA. Lots o' time on socmed! #chsocm Tuesday October 22, 2013 9:09 crazypastor

9:09	Jared Lee@JaredJLee89 ELCA Intern in Arden, NC. Currently using SM to learn from others about ways to integrate SM and the Gospel #chsocm Tuesday October 22, 2013 9:09 JaredJLee89

9:10	Dan Webster@RevWeb #Baltimore #Episcopal priest. Bishop's staff. Using SM to build community, share Good News. #chsocm Tuesday October 22, 2013 9:10 RevWeb

9:10	Jenn DiFrancesco@revjenn Presbyterian Pastor in Baltimore currently using quite a few different platforms but none as well as I could #chsocm Tuesday October 22, 2013 9:10 revjenn

9:10	Ben Sheets@bsheets Assoc pastor @ELCA @eflock2000 east central WI Facebook twitter mostly. Tryin to find better uses for them #chsocm Tuesday October 22, 2013 9:10 bsheets

9:10	Grace Faith@faithisgrace Was parish DRE. Needed to get out in a blaze of glory before turning to a blazing inferno lol. Now forming Family evangelism team #chsocm Tuesday October 22, 2013 9:10 faithisgrace

9:11	Marc A. Stutzel@stynxno Seminarian; @ELCA; Youth & Communications Ministry at church on the Upper West Side of NYC; blogger, SM, Instagram, etc. #chsocm Tuesday October 22, 2013 9:11 stynxno

9:11	Scott Hughes@revscottstweets Assoc Pastor UM in GA; FB, Tw mostly also Pinterest & G+; DMin student exploring using Dig Tech & SM w/n the classroom #chsocm Tuesday October 22, 2013 9:11 revscottstweets

9:11	JoelleColvilleHanson@PastorJoelle Director for Evangelical Mission, NE Iowa ELCA, Use SM to strengthen & connect our leaders & congregations for mission #chsocm Tuesday October 22, 2013 9:11 PastorJoelle

9:11	Katy Dunigan@kdunigan #chsocm Former Adult Min Director Now: Church Communication Consultant/Encourager. FB, Twitter, Instagram, Pinterest, Google+, LinkedIN, Tuesday October 22, 2013 9:11 kdunigan

9:11	Jason Chesnut@crazypastor Welcome, @bsheets! Feels like @LSTChicago seminary was a long time ago, friend... #chsocm Tuesday October 22, 2013 9:11 crazypastor

9:11	Jason Cress@jcforJC24 I'm a PR/Marketing student at the University of North Texas. I am currently looking on good ways to use social media for my church. #chsocm Tuesday October 22, 2013 9:11 jcforJC24

9:11	Amy Aasen@amynd I lead the online comm. team at @Concordia_MN as my day job; all other times, I like to use #socialmedia for sharing the good news. #chsocm Tuesday October 22, 2013 9:11 amynd

9:12	Trinity Lime Rock@TrinityLimeRock Facebook, Twitter, Pinterest, YouTube, Instagram and email. Geoff Brown Trinity Lime Rock TEC lay media person #chsocm Tuesday October 22, 2013 9:12 TrinityLimeRock

9:12	Debra Avery@jazzpastord Thanks for lending us @rev_david #chsocm Tuesday October 22, 2013 9:12 jazzpastord

9:12	Alan Rudnick@alanrud @revscottstweets @bsheets Good to have associates here! #chsocm Tuesday October 22, 2013 9:12 alanrud

9:12	Steve Kenow@skenow I've been helping people not fear technology and have fun with it since the Apple II. #lutheran #mn #chsocm Tuesday October 22, 2013 9:12 skenow

9:12	Jan Rizzo@JanRizzo Sorry I'm late! #chsocm Tuesday October 22, 2013 9:12 JanRizzo

9:12	Katy Dunigan@kdunigan @revjenn I feel the same way..."None as well as I could".....but we will get there, soon enough, right? #chsocm :-) Tuesday October 22, 2013 9:12 kdunigan

9:12	Alan Rudnick@alanrud @JanRizzo no worries. Tuesday October 22, 2013 9:12 alanrud

9:12	Grace Faith@faithisgrace Responsible for creating social presence on fb twitter and Google+ for various #catholic organizations #chsocm Tuesday October 22, 2013 9:12 faithisgrace

9:12	Ben Sheets@bsheets @crazypastor @LSTChicago we miss you here in WI #chsocm Tuesday October 22, 2013 9:12 bsheets

9:12	Abby Murphy@MtrAbby Episcopal priest, Diocese of Long Island, trying to learn more about using social media and help my yoked parishes. #chsocm Tuesday October 22, 2013 9:12 MtrAbby

9:13	Alan Rudnick@alanrud Okay, T1 (topic 1) coming up.... #chsocm Tuesday October 22, 2013 9:13 alanrud

9:13	Jordan Gillman@jordesign While #chsocm chat is on - I’d love help from folks willing to fill out a 1 minute survey about church website costs. jordesign.com/survey-church-… Tuesday October 22, 2013 9:13 jordesign

9:13	Jenn DiFrancesco@revjenn @kdunigan Sure do hope so! #chsocm Tuesday October 22, 2013 9:13 revjenn

9:13	Beth Felice@bfelice waves to @amynd Go Cobbers! #chsocm Tuesday October 22, 2013 9:13 bfelice

9:13	Steve Kenow@skenow @amynd are all MN campuses incorporated under @Concordia_MN ? #chsocm Tuesday October 22, 2013 9:13 skenow

9:13	Jeff W. Fisher@jeffwfisher Episcopal bishop. Sitting in a room w 20 clergy at clergy conference, talking soc med strategy w @MeredithGould . #chsocm Tuesday October 22, 2013 9:13 jeffwfisher

9:14	Alan Rudnick@alanrud Tonight we’re chatting about: Social media and crisis #chsocm Tuesday October 22, 2013 9:14 alanrud

9:14	Grace Faith@faithisgrace @kdunigan we share a bit in common. Oit of ministry doesnt mean out of #chsocm :) Tuesday October 22, 2013 9:14 faithisgrace

9:14	Regina Heater@reckshow <- Regina, ecumenical, using #chsocm to explore & encourage faith with others. Lately working with lots of Tumblr! Tuesday October 22, 2013 9:14 reckshow

9:15	Paul Steinbrueck@paulsteinbrueck RT @alanrud Tonight we’re chatting about: Social media and crisis #chsocm Tuesday October 22, 2013 9:15 paulsteinbrueck

9:15	Steve Kenow@skenow Hello - @MeredithGould, @rev_david, et all #chsocm Tuesday October 22, 2013 9:15 skenow

9:15	Alan Rudnick@alanrud @RevJAbbott @MeredithGould @jeffwfisher Tell Meredith, "HELLO!" for me Tuesday October 22, 2013 9:15 alanrud

9:15	Amy Aasen@amynd @bfelice Waving back! #chsocm Tuesday October 22, 2013 9:15 amynd

9:15	Alan Rudnick@alanrud T1: Name a crisis that emerged in a ministry community and how could it have been improved by social media? #chsocm Tuesday October 22, 2013 9:15 alanrud

9:15	Alan Rudnick@alanrud @jwfandrich don't sweat the small stuff! :) Tuesday October 22, 2013 9:15 alanrud

9:16	Steve Kenow@skenow RT @alanrud T1: Name a crisis that emerged in a ministry community and how could it have been improved by social media? #chsocm Tuesday October 22, 2013 9:16 skenow

9:16	Beth Felice@bfelice welcome #clergycon13 to #chsocm chat! Tuesday October 22, 2013 9:16 bfelice

9:16	Jenn DiFrancesco@revjenn RT T1: Name a crisis that emerged in a ministry community and how could it have been improved by social media? #chsocm Tuesday October 22, 2013 9:16 revjenn

9:16	Amy Aasen@amynd @skenow Actually, no. We are not affiliated with any other institutions of the same name (even the one in St. Paul). #chsocm Tuesday October 22, 2013 9:16 amynd

9:17	PetreyDish.Com@PetreyDishCom @paulsteinbrueck I owe you a template from out past conversation! I got it completed and approved!! #Chsocm Tuesday October 22, 2013 9:17 PetreyDishCom

9:17	Marc A. Stutzel@stynxno Hiya #clergycon13 @TexasDiocese! #chsocm Tuesday October 22, 2013 9:17 stynxno

9:17	Jan Rizzo@JanRizzo @MeredithGould Hello everyone #chsocm Tuesday October 22, 2013 9:17 JanRizzo

9:17	Jenn DiFrancesco@revjenn @MeredithGould Hi everyone #chsocm #clergycon13 Tuesday October 22, 2013 9:17 revjenn

9:17	Paul Steinbrueck@paulsteinbrueck @PetreyDishCom Awesome! #chsocm Tuesday October 22, 2013 9:17 paulsteinbrueck

9:17	Jason Chesnut@crazypastor Hey, peeps at the #clergycon13 @TexasDiocese! (Oh, and hey @MeredithGould.) :) #chsocm Tuesday October 22, 2013 9:17 crazypastor

9:17	Dan Webster@RevWeb Retweeted by Alan Rudnick @MeredithGould Hey #clergycon13. Tnx for dropping in on #chsocm tonight. Crisis communications is critical to church. Tuesday October 22, 2013 9:17 RevWeb

9:17	Cheryl K.@LuckyCharm333 Sneaking in again. Win 8.1 not sure it's happy on my machine. Also, new router due Thursday. #chsocm Tuesday October 22, 2013 9:17 LuckyCharm333

9:18	Jared Lee@JaredJLee89 T1 there was a major transition at my seminary and sm was used (poorly) to focus on venting instead of as lament and healing #chsocm Tuesday October 22, 2013 9:18 JaredJLee89

9:18	Neal F. Fischer@nealffischer A1: In most real life cases for me - they have to do with disaster and keeping open lines of communications. #chsocm Tuesday October 22, 2013 9:18 nealffischer

9:18	Grace Faith@faithisgrace Community crisis that had the attention of young and old in our small town. We hashtagged the love and support #chsocm Tuesday October 22, 2013 9:18 faithisgrace

9:18	Alan Rudnick@alanrud @nealffischer natural or other? #chsocm Tuesday October 22, 2013 9:18 alanrud

9:18	Paul Steinbrueck@paulsteinbrueck @MeredithGould #clergycon13 Sounds like an oxymoron or gathering of hypocrites ;) #chsocm Tuesday October 22, 2013 9:18 paulsteinbrueck

9:19	Neal F. Fischer@nealffischer @alanrud mostly natural. #chsocm Tuesday October 22, 2013 9:19 nealffischer

9:19	Alan Rudnick@alanrud .@JaredJLee89 How can we use social as healing? #chsocm Tuesday October 22, 2013 9:19 alanrud

9:19	Marc A. Stutzel@stynxno A1: after hurricane sandy, using social media to find/check status of our congregants without power. #chsocm Tuesday October 22, 2013 9:19 stynxno

9:19	Cheryl K.@LuckyCharm333 T1 Not #chsocm per se, but Occupy Sandy was able to organize relief before the Red Cross. Tuesday October 22, 2013 9:19 LuckyCharm333

9:19	Steve Kenow@skenow @amynd Moorhead, right? #chsocm Tuesday October 22, 2013 9:19 skenow

9:19	Alan Rudnick@alanrud @stynxno that was huge! Tuesday October 22, 2013 9:19 alanrud

9:20	Grace Faith@faithisgrace This allowes our young church to know we were praying for their loss. Their church community was spiritually there for them. #chsocm Tuesday October 22, 2013 9:20 faithisgrace

9:20	Jan Rizzo@JanRizzo @stynxno Marc, I need to talk to you about a blog... will be in contact. #chsocm Tuesday October 22, 2013 9:20 JanRizzo

9:20	Jason Cress@jcforJC24 @alanrud @JaredJLee89 We can definitely promote posts with encouraging words of Scripture during difficult times. #chsocm Tuesday October 22, 2013 9:20 jcforJC24

9:20	Cheryl K.@LuckyCharm333 RT @RevWeb T1 Murder at local parish May 2012. No crisis comm plan. Clearly needed for prayer/pastoral care. Plan now! #chsocm Tuesday October 22, 2013 9:20 LuckyCharm333

9:20	Alan Rudnick@alanrud @RevWeb wow, serious stuff! Tuesday October 22, 2013 9:20 alanrud

9:20	Jason Chesnut@crazypastor RT @jcforJC24 @alanrud @JaredJLee89 We can definitely promote posts with encouraging words of Scripture during difficult times. #chsocm Tuesday October 22, 2013 9:20 crazypastor

9:20	Steve Kenow@skenow @paulsteinbrueck @MeredithGould #clergycon13 - Oceans 11? #chsocm Tuesday October 22, 2013 9:20 skenow

9:20	Jared Lee@JaredJLee89 @alanrud we need to acknowledge the grief, but remind one another that grief passes but God is always working #chsocm Tuesday October 22, 2013 9:20 JaredJLee89

9:20	Amy Aasen@amynd T1: Fargo-Moorhead experiences almost yearly flooding; @olivetfargo is always poised to help and #sm helps spread the word. #chsocm Tuesday October 22, 2013 9:20 amynd

9:20	Paul Steinbrueck@paulsteinbrueck @stynxno If they were without power, how did u know? Did they still have access to the Internet? #chsocm Tuesday October 22, 2013 9:20 paulsteinbrueck

9:21	Joe Smith. Really.@youravgpastor @MeredithGould Greetings @TexasDiocese! You have a great leader there. #chsocm Tuesday October 22, 2013 9:21 youravgpastor

9:21	Amy Aasen@amynd @skenow Yes, indeed! #chsocm Tuesday October 22, 2013 9:21 amynd

9:21	Alan Rudnick@alanrud @amynd @olivetfargo What are the needs that are shared through social media? #chsocm Tuesday October 22, 2013 9:21 alanrud

9:21	Ben Sheets@bsheets My tendency would be to share info/prayers. But that seems too limited. Maybe it's about creating space for others to gather #chsocm Tuesday October 22, 2013 9:21 bsheets

9:21	Alan Rudnick@alanrud @paulsteinbrueck @stynxno Very good point! Tuesday October 22, 2013 9:21 alanrud

9:22	Jimmy Abbott@RevJAbbott T1. Used SM when a high school student was killed at local school. Used it to send out prayers and up to date info #chsocm Tuesday October 22, 2013 9:22 RevJAbbott

9:22	Alan Rudnick@alanrud @stynxno @paulsteinbrueck T1: Charging stations a must for crisis ministry? #chsocm Tuesday October 22, 2013 9:22 alanrud

9:22	Cheryl K.@LuckyCharm333 MT @bsheets Maybe it's about creating space for others to gather //Amen. Virtual gathering/sharing is healing too. #chsocm Tuesday October 22, 2013 9:22 LuckyCharm333

9:23	Amy Aasen@amynd Retweeted by Alan Rudnick @alanrud @olivetfargo always helps stock @salvationarmy food trucks that feed #volunteers and also provides shelter for @NDNationalGuard Tuesday October 22, 2013 9:23 amynd

9:23	Jason Chesnut@crazypastor RT @LuckyCharm333 MT @bsheets Maybe it's about creating space for others to gather //Amen. Virtual gathering/sharing is healing too. #chsocm Tuesday October 22, 2013 9:23 crazypastor

9:23	Trinity Lime Rock@TrinityLimeRock Cable internet only lasted about 3 hours w/o power. Telco internet didn't go off in most recent outage. #chsocm Tuesday October 22, 2013 9:23 TrinityLimeRock

9:23	Abby Murphy@MtrAbby A1 Almost pre-socmed, but after 9/11 Bp of Bethlehem PA was up late some nights on mail list talking abt how he felt. Unifying. #chsocm Tuesday October 22, 2013 9:23 MtrAbby

9:23	Jen Sandmann@jensandmann T1: Hurricane Sandy. Communicating both member needs and opportunities for people to help. #chsocm Tuesday October 22, 2013 9:23 jensandmann

9:23	Alan Rudnick@alanrud T2: What tools or strategies can churches use during a crisis to improve communication & trust? #chsocm Tuesday October 22, 2013 9:23 alanrud

9:24	Jared Lee@JaredJLee89 @bsheets Facebook groups are a good way to begin to set up that space but it's important to acknowledge that as holy space #chsocm Tuesday October 22, 2013 9:24 JaredJLee89

9:24	Cheryl K.@LuckyCharm333 RT @alanrud T2: What tools or strategies can churches use during a crisis to improve communication & trust? #chsocm Tuesday October 22, 2013 9:24 LuckyCharm333

9:24	Marc A. Stutzel@stynxno @alanrud I think the ideal is to have used SM before the crisis to build community; then using tools to support the network. #chsocm Tuesday October 22, 2013 9:24 stynxno

9:24	Trinity Lime Rock@TrinityLimeRock RT @ohxjulie Luckily haven't had many crises here, so I'm glad to learn from you all! #ChSocM Tuesday October 22, 2013 9:24 TrinityLimeRock

9:24	Alan Rudnick@alanrud @stynxno yeppers! Tuesday October 22, 2013 9:24 alanrud

9:24	Dan Webster@RevWeb @ohxjulie Best time for crisis communications plan is before it happens. Mine this chat well. #chsocm Tuesday October 22, 2013 9:24 RevWeb

9:25	Christine Faulstich@revstich @RevJAbbott and I remember re-tweeting it, to let folks know to pray, and that Episcopal church was present and caring. #chsocm Tuesday October 22, 2013 9:25 revstich

9:25	Julie@ohxjulie T2: Don't post any information that hasn't been confirmed. Even major news outlets have trouble with this one. #ChSocM Tuesday October 22, 2013 9:25 ohxjulie

9:25	Amy Aasen@amynd T1: For #cordmn, #sm used during floods to spread word of where volunteer needs were greatest; students were watching #smartphones #chsocm Tuesday October 22, 2013 9:25 amynd

9:25	Jason Chesnut@crazypastor RT @ohxjulie T2: Don't post any information that hasn't been confirmed. Even major news outlets have trouble with this one. #chsocm Tuesday October 22, 2013 9:25 crazypastor

9:25	JoelleColvilleHanson@PastorJoelle Careful with that "reminding" people to trust God in disaster talk. Can come off as awfully trite and not helpful #chsocm Tuesday October 22, 2013 9:25 PastorJoelle

9:25	Jason Cress@jcforJC24 @alanrud Keep the church body up to date with the situation. Encourage people to seek the truth and not spread rumors. #chsocm Tuesday October 22, 2013 9:25 jcforJC24

9:25	Jan Rizzo@JanRizzo I have a different concept of what crisis communication is. I always thought it was communication to protect a reputation #chsocm Tuesday October 22, 2013 9:25 JanRizzo

9:25	Cheryl K.@LuckyCharm333 RT @ohxjulie T2: Don't post any information that hasn't been confirmed. Even major news outlets have trouble with this one. #ChSocM Tuesday October 22, 2013 9:25 LuckyCharm333

9:26	Katy Dunigan@kdunigan @stynxno I serve a church that dealt w/sstorm Sandy. Now they use online member directory w/app to ensure congregants are checked on #chsocm Tuesday October 22, 2013 9:26 kdunigan

9:26	Cheryl K.@LuckyCharm333 RT @PastorJoelle Careful with that "reminding" people to trust God in disaster talk. Can come off as awfully trite and not helpful #chsocm Tuesday October 22, 2013 9:26 LuckyCharm333

9:26	Steve Kenow@skenow @alanrud T2 need to select communication channels that have immediacy, reach, and are sustainable #chsocm Tuesday October 22, 2013 9:26 skenow

9:26	Dan Webster@RevWeb RT @ohxjulie T2: Don't post any information that hasn't been confirmed. Even major news outlets have trouble with this one. #ChSocM Tuesday October 22, 2013 9:26 RevWeb

9:26	Julie@ohxjulie @RevWeb I've been thinking that we need a written crisis/emergency social media plan. This is a transcript I'll be reviewing! #ChSocM Tuesday October 22, 2013 9:26 ohxjulie

9:26	PetreyDish.Com@PetreyDishCom Phonetree. Old but effective RT @LuckyCharm333: @alanrud T2: What tools or strategies can churches use during a crisis to improve... #chsocm Tuesday October 22, 2013 9:26 PetreyDishCom

9:26	Jason Cress@jcforJC24 RT @ohxjulie: T2: Don't post any information that hasn't been confirmed. #ChSocM <- Definitely agree! Tuesday October 22, 2013 9:26 jcforJC24

9:27	Paul Steinbrueck@paulsteinbrueck @alanrud T2: Most important thing is to have a crisis plan developed beforehand. @MeredithGould has some gr8 training 4 that. #chsocm Tuesday October 22, 2013 9:27 paulsteinbrueck

9:27	Jen Sandmann@jensandmann T2: Share confirmed info. Share links to sources of help. Provide words of hope and encouragement. Prayers. #chsocm Tuesday October 22, 2013 9:27 jensandmann

9:28	Neal F. Fischer@nealffischer A2: Stay consistent, factual, and listen. #chsocm Tuesday October 22, 2013 9:28 nealffischer

9:28	Steve Kenow@skenow @ohxjulie that's a tricky area. Share what you know, don't fabricate or speculate #chsocm Tuesday October 22, 2013 9:28 skenow

9:28	Amy Aasen@amynd I have to jump out to pick up my daughter from a school event. Will check the transcript tomorrow. Happy Tweeting! #chsocm Tuesday October 22, 2013 9:28 amynd

9:28	Eric Clapp@eric_clapp T2: Variety of comm. styles are important. Twitter, Fbook, e-mail, text. Depends on crisis, but mix of info, gathering, & prayers. #chsocm Tuesday October 22, 2013 9:28 eric_clapp

9:28	Dan Webster@RevWeb T2 Just because you know facts doesn't mean you share on SM. Determine who is ministry spokesperson. #chsocm Tuesday October 22, 2013 9:28 RevWeb

9:28	Julie@ohxjulie @skenow Definitely. Always err on the side of being too general. Far better in the long run. #ChSocM Tuesday October 22, 2013 9:28 ohxjulie

9:29	Alan Rudnick@alanrud @amynd hopefully it's not a crisis! Tuesday October 22, 2013 9:29 alanrud

9:29	Cheryl K.@LuckyCharm333 MT @JaredJLee89 yeah maybe remind folks God can take their laments //But also let them know "someone w/skin on" is there too. #chsocm Tuesday October 22, 2013 9:29 LuckyCharm333

9:29	Jared Lee@JaredJLee89 @paulsteinbrueck @alanrud @MeredithGould do you have a link for that? #chsocm Tuesday October 22, 2013 9:29 JaredJLee89

9:29	Steve Kenow@skenow RT @RevWeb T2 Just because you know facts doesn't mean you share on SM. Determine who is ministry spokesperson. #chsocm Tuesday October 22, 2013 9:29 skenow

9:29	Paul Steinbrueck@paulsteinbrueck @nealffischer Facts are so constricting. ;) #chsocm Tuesday October 22, 2013 9:29 paulsteinbrueck

9:29	Ben Sheets@bsheets T2: asking people we're connected with to donate their soc network presence to help spread important items in times of crisis #chsocm Tuesday October 22, 2013 9:29 bsheets

9:30	Jen Sandmann@jensandmann T2: if your church is in a position to help (resources, power, warming place) post, share, get info to other public services. #chsocm Tuesday October 22, 2013 9:30 jensandmann

9:30	Jeff W. Fisher@jeffwfisher @revstich @RevJAbbott cool. The Episcopal Church cares & prays for you, in times of disaster. #chsocm Tuesday October 22, 2013 9:30 jeffwfisher

9:30	ChurchSnob@ChurchSnobTEC Good #chsocm topic tonight. However, snarkable rating is quite low. Unless your crisis is missing vestments. Tuesday October 22, 2013 9:30 ChurchSnobTEC

9:30	Cheryl K.@LuckyCharm333 @bsheets How so? By asking for shares, retweets? #chsocm Tuesday October 22, 2013 9:30 LuckyCharm333

9:30	Jen Sandmann@jensandmann T2: collaborate with local emergency support. Share their info, give them your info to share. #chsocm Tuesday October 22, 2013 9:30 jensandmann

9:30	Alan Rudnick@alanrud @ChurchSnobTEC Wa Wah... (sad face) Tuesday October 22, 2013 9:30 alanrud

9:31	Eric Clapp@eric_clapp @bsheets That's an important one. Can expand the reach exponentially and quickly. #chsocm Tuesday October 22, 2013 9:31 eric_clapp

9:31	Alan Rudnick@alanrud T3: How should an external community crisis be handled differently than an internal church crisis via social media? #chsocm Tuesday October 22, 2013 9:31 alanrud

9:31	Steve Kenow@skenow T2 is your building ready to respond? Can you be a refuge or hub for other services? #chsocm Tuesday October 22, 2013 9:31 skenow

9:31	Abby Murphy@MtrAbby A2 Agree that a variety of media useful, but remember that some/many folks not online or involved at all. Need plan to include them. #chsocm Tuesday October 22, 2013 9:31 MtrAbby

9:31	Cheryl K.@LuckyCharm333 RT @alanrud T3: How should an external community crisis be handled differently than an internal church crisis via social media? #chsocm Tuesday October 22, 2013 9:31 LuckyCharm333

9:32	Carolyn Clement@singingcarolyn Great to use sm to express real-time thanks to local first responders. #chsocm Tuesday October 22, 2013 9:32 singingcarolyn

9:32	Katy Dunigan@kdunigan @PetreyDishCom @LuckyCharm333 I think it's good to consider the old people too...even in #chsocm There are still ways to reach them! Tuesday October 22, 2013 9:32 kdunigan

9:32	Ben Sheets@bsheets @LuckyCharm333 definitely in those ways. Need to be proactive about it so they're in board before anything happens #chsocm Tuesday October 22, 2013 9:32 bsheets

9:32	Trinity Lime Rock@TrinityLimeRock RT @singingcarolyn Great to use sm to express real-time thanks to local first responders. #chsocm AMEN! Tuesday October 22, 2013 9:32 TrinityLimeRock

9:32	Jared Lee@JaredJLee89 T3 my inclination is keep it private, but maybe being open and honest with boundaries in place is better in the long run #chsocm Tuesday October 22, 2013 9:32 JaredJLee89

9:33	Neal F. Fischer@nealffischer A3: Respond to needs, share news - giving credit as much as possible, and offering prayers. #chsocm Tuesday October 22, 2013 9:33 nealffischer

9:33	Katy Dunigan@kdunigan When I was on staff, our church burned. For me, most effective form of communication was FB. I dare say....we rocked it! #chsocm Tuesday October 22, 2013 9:33 kdunigan

9:34	Julie@ohxjulie T3: External may be a better time to provide support over facts. Internal is when you can control the facts AND provide support. #ChSocM Tuesday October 22, 2013 9:34 ohxjulie

9:34	Jason Cress@jcforJC24 A3: Churches have a serious opportunity to be a light in the darkness in the midst of community crises. #chsocm Tuesday October 22, 2013 9:34 jcforJC24

9:34	Jan Rizzo@JanRizzo @nealffischer Neal, are we talking about crisis communication OR disaster communications? #chsocm Tuesday October 22, 2013 9:34 JanRizzo

9:34	JoelleColvilleHanson@PastorJoelle Do not assume old people are not on SM!!! #chsocm Tuesday October 22, 2013 9:34 PastorJoelle

9:34	ChurchSnob@ChurchSnobTEC T3: Be present as a resource not a provider of info or a commentator. #chsocm Tuesday October 22, 2013 9:34 ChurchSnobTEC

9:34	Alan Rudnick@alanrud RT @PastorJoelle: Do not assume old people are not on SM!!! #chsocm So right. Tuesday October 22, 2013 9:34 alanrud

9:35	Trinity Lime Rock@TrinityLimeRock RT @PastorJoelle Do not assume old people are not on SM!!! #chsocm True! (speaks for self) Tuesday October 22, 2013 9:35 TrinityLimeRock

9:35	Jen Sandmann@jensandmann T3: both should be handled with a focus of helping so only difference is the resources shared. #chsocm Tuesday October 22, 2013 9:35 jensandmann

9:35	Cheryl K.@LuckyCharm333 RT @PastorJoelle Do not assume old people are not on SM!!! //Depends on the church, actually. Some think #chsocm is of the devil. Tuesday October 22, 2013 9:35 LuckyCharm333

9:35	Grace Faith@faithisgrace T3: that is a tough one. Especially with recent crisis. I think it is important to be compassionate without passing judgment #chsocm Tuesday October 22, 2013 9:35 faithisgrace

9:35	Jared Lee@JaredJLee89 @alanrud @PastorJoelle I'm also learning not assume young people ARE on sm #chsocm Tuesday October 22, 2013 9:35 JaredJLee89

9:35	Alan Rudnick@alanrud @faithisgrace What was your recent crisis? Tuesday October 22, 2013 9:35 alanrud

9:35	Neal F. Fischer@nealffischer @JanRizzo The best examples I have are disaster based. Buffalo plane crash, weather related flooding in NY. #chsocm Tuesday October 22, 2013 9:35 nealffischer

9:35	Steve Kenow@skenow RT @PastorJoelle Do not assume old people are not on SM!!! // eh? speak up! Who're you calling old? #chsocm Tuesday October 22, 2013 9:35 skenow

9:36	Alan Rudnick@alanrud @JaredJLee89 @PastorJoelle And, a counter: very true. Tuesday October 22, 2013 9:36 alanrud

9:36	Alan Rudnick@alanrud @nealffischer @JanRizzo That was big deal up here in NY. Tuesday October 22, 2013 9:36 alanrud

9:36	Cheryl K.@LuckyCharm333 RT @JaredJLee89 @alanrud @PastorJoelle I'm also learning not assume young people ARE on sm #chsocm Tuesday October 22, 2013 9:36 LuckyCharm333

9:36	Carolyn Clement@singingcarolyn Impt not to squander! MT @jcforJC24 A3: Churches have serious opportunity to be light in the darkness in midst of community crises. #chsocm Tuesday October 22, 2013 9:36 singingcarolyn

9:37	PetreyDish.Com@PetreyDishCom @kdunigan @LuckyCharm333 we use Twitter, FB, email, newsletter, and phone tree. We also have a great gossip network :) #Chsocm Tuesday October 22, 2013 9:37 PetreyDishCom

9:37	Katy Dunigan@kdunigan @TrinityLimeRock @LuckyCharm333 They completely shun it? The at least you can use digital technology to assist YOU in reaching THEM #chsocm Tuesday October 22, 2013 9:37 kdunigan

9:37	Steve Kenow@skenow RT @JaredJLee89 @alanrud @PastorJoelle I'm also learning not assume young people ARE on sm #chsocm Tuesday October 22, 2013 9:37 skenow

9:37	JoelleColvilleHanson@PastorJoelle “@LuckyCharm333 Depends on the church, actually. Some think #chsocm is of the devil.”// not an age thing Tuesday October 22, 2013 9:37 PastorJoelle

9:38	Dan Webster@RevWeb T3 in both cases website for prayers, announcements. SM for pastoral care, driving tfc to website. #chsocm Tuesday October 22, 2013 9:38 RevWeb

9:38	Jen Sandmann@jensandmann re: electronic communication vs. "old school" - they are all part of the big picture. Get rid of us vs. them and find synergy. #chsocm Tuesday October 22, 2013 9:38 jensandmann

9:38	Trinity Lime Rock@TrinityLimeRock RT @skenow learning not assume young people ARE on sm #chsocm - sometimes they are on the new SM channels not the ones we use Tuesday October 22, 2013 9:38 TrinityLimeRock

9:38	Alan Rudnick@alanrud @faithisgrace Those are tough. Been through 3 of those. My heart goes out to you. Tuesday October 22, 2013 9:38 alanrud

9:38	Jason Chesnut@crazypastor @PetreyDishCom I think the cool thing about #chsocm is that the gossip network can be kept in check thru thoughtful public dialogue/support Tuesday October 22, 2013 9:38 crazypastor

9:39	Jan Rizzo@JanRizzo @nealffischer Crisis communication usually means how a reputation is handled when something happens e.g., embezzlement #chsocm Tuesday October 22, 2013 9:39 JanRizzo

9:39	Alan Rudnick@alanrud T4: What can be shared via social media from a crisis that reveals a greater truth about God? #chsocm Tuesday October 22, 2013 9:39 alanrud

9:39	Trinity Lime Rock@TrinityLimeRock Thinking Instagram for openers.... #chsocm Tuesday October 22, 2013 9:39 TrinityLimeRock

9:39	JoelleColvilleHanson@PastorJoelle This is a discussion about #chsocm so we are assuming we are dealing with sm. That's kinda the point Tuesday October 22, 2013 9:39 PastorJoelle

9:39	Paul Steinbrueck@paulsteinbrueck @alanrud I'm not sure there's much difference b/w an internal vs external crisis. How do u think they should b handled differently? #chsocm Tuesday October 22, 2013 9:39 paulsteinbrueck

9:39	Abby Murphy@MtrAbby @LuckyCharm333: I also know a Lutheran pastor younger than me who thinks soc med is "of the devil"! #chsocm Tuesday October 22, 2013 9:39 MtrAbby

9:40	ChurchSnob@ChurchSnobTEC @skenow @JaredJLee89 @alanrud @PastorJoelle Young people are all on snap chat so you have send pics of your tweets #chsocm Tuesday October 22, 2013 9:40 ChurchSnobTEC

9:40	Paul Steinbrueck@paulsteinbrueck @alanrud T4: That our hope & joy come from God's faithfulness not our circumstances. #chsocm Tuesday October 22, 2013 9:40 paulsteinbrueck

9:40	Katy Dunigan@kdunigan @RevWeb How can anyone think a new way of ministering & missioning i a bad thing? What a fabulous mission field #chsocm is! God is pleased! Tuesday October 22, 2013 9:40 kdunigan

9:40	Julie@ohxjulie @paulsteinbrueck @alanrud I think it has to do with whether or not you should be the one sharing facts/live updates. #ChSocM Tuesday October 22, 2013 9:40 ohxjulie

9:40	Trinity Lime Rock@TrinityLimeRock RT @ChurchSnobTEC Young people are all on snap chat so you have send pics of your tweets #chsocm tough to break in there... Tuesday October 22, 2013 9:40 TrinityLimeRock

9:41	Neal F. Fischer@nealffischer @JanRizzo #chsocm True. I only have 1 experience with that. We were completely open, honest, and factual without revealing the unnecessary. Tuesday October 22, 2013 9:41 nealffischer

9:41	Trinity Lime Rock@TrinityLimeRock re snap chat so you have to be VERY brief -- 12 seconds to read your msg. #chsocm Tuesday October 22, 2013 9:41 TrinityLimeRock

9:42	Eric Clapp@eric_clapp T4: I think reflections or stories... Personal testimonies of where people saw God in a crisis can be so powerful. #chsocm Tuesday October 22, 2013 9:42 eric_clapp

9:42	Dan Webster@RevWeb T4 Internal crisis...prayers for victims/perpetrators. If abuse/theft, "We all fall short of God's plan for us..." #chsocm Tuesday October 22, 2013 9:42 RevWeb

9:42	Jared Lee@JaredJLee89 T4 Reminding that God's people are a community. No one need suffer alone. #chsocm Tuesday October 22, 2013 9:42 JaredJLee89

9:42	Alan Rudnick@alanrud @eric_clapp amen! Tuesday October 22, 2013 9:42 alanrud

9:42	Jason Chesnut@crazypastor T4: That we are NEVER alone. #chsocm Tuesday October 22, 2013 9:42 crazypastor

9:42	Jason Cress@jcforJC24 @paulsteinbrueck I second that. We can use any circumstance to direct our churches and the community to Christ. #chsocm Tuesday October 22, 2013 9:42 jcforJC24

9:42	Eric Clapp@eric_clapp Retweeted by Alan Rudnick T4: Create YouTube series of short stories from people in the community & share as widely as possible. #chsocm Tuesday October 22, 2013 9:42 eric_clapp

9:42	Jan Rizzo@JanRizzo @nealffischer We've had our share of crisis communications, as I'm sure you know. For disaster communication we use a lot of prayers #chsocm Tuesday October 22, 2013 9:42 JanRizzo

9:42	Cheryl K.@LuckyCharm333 @singingcarolyn Fear, Uncertainty, Doubt #chsocm Tuesday October 22, 2013 9:42 LuckyCharm333

9:43	JoelleColvilleHanson@PastorJoelle “@LuckyCharm333: @PastorJoelle Really? Are there young people who think SM is evil?”/: of course! #chsocm Tuesday October 22, 2013 9:43 PastorJoelle

9:43	Dan Webster@RevWeb T4 Crisis and disaster...Behold I am with you always. #chsocm Tuesday October 22, 2013 9:43 RevWeb

9:43	Carolyn Clement@singingcarolyn @LuckyCharm333 Duly noted! #chsocm Tuesday October 22, 2013 9:43 singingcarolyn

9:44	Trinity Lime Rock@TrinityLimeRock RT @eric_clapp T4: Create YouTube series of short stories - great for after action - keep convo going... #chsocm Tuesday October 22, 2013 9:44 TrinityLimeRock

9:44	Jason Chesnut@crazypastor T4 - "Where two or three are gathered..." That's a great reality of #chsocm Tuesday October 22, 2013 9:44 crazypastor

9:44	Jan Rizzo@JanRizzo So how do you handle the media, with sm, during a crisis? How do you get your message out? #chsocm Tuesday October 22, 2013 9:44 JanRizzo

9:44	Katy Dunigan@kdunigan @alanrud Mr. Rogers said "Look for the helpers." Any time you can show goodness via Instagram, FB, Twitter, etc that's a good thing #chsocm Tuesday October 22, 2013 9:44 kdunigan

9:45	Trinity Lime Rock@TrinityLimeRock local media follow @TrinityLimeRock on FB, Twitter #chsocm Tuesday October 22, 2013 9:45 TrinityLimeRock

9:45	Cheryl K.@LuckyCharm333 RT @crazypastor T4 - "Where two or three are gathered..." That's a great reality of #chsocm Tuesday October 22, 2013 9:45 LuckyCharm333

9:45	Alan Rudnick@alanrud @kdunigan goodness is a lost art in crisis. Tuesday October 22, 2013 9:45 alanrud

9:45	Paul Steinbrueck@paulsteinbrueck @alanrud T4: Real love puts others first. Is willing to help even when at risk & in need ourselves. #chsocm Tuesday October 22, 2013 9:45 paulsteinbrueck

9:45	Alan Rudnick@alanrud @paulsteinbrueck Risk, yes. Folks are always ready to risk in the face of crisis. Tuesday October 22, 2013 9:45 alanrud

9:45	Cheryl K.@LuckyCharm333 RT @TrinityLimeRock local media follow @TrinityLimeRock on FB, Twitter //You are doing something right!! #chsocm Tuesday October 22, 2013 9:45 LuckyCharm333

9:46	Alan Rudnick@alanrud @PastorJoelle @JanRizzo and other types of crisis. Man made, social, natural, etc... Tuesday October 22, 2013 9:46 alanrud

9:46	Neal F. Fischer@nealffischer @kellydouglas I do wish there were not scheduled head to head. I would learn more. #thinkdigital #chsocm Tuesday October 22, 2013 9:46 nealffischer

9:46	Jared Lee@JaredJLee89 @JanRizzo encourage your parishioners to RT or Share if they don't want to share a personal encounter of God in crisis #chsocm Tuesday October 22, 2013 9:46 JaredJLee89

9:46	Trinity Lime Rock@TrinityLimeRock RT @LuckyCharm333 You are doing something right!! #chsocm -- Thx but its a small town... Tuesday October 22, 2013 9:46 TrinityLimeRock

9:46	Jen Sandmann@jensandmann T4: sharing community connection (we are not alone); prayers; stories of hope; connecting survivors. #chsocm #NYSTY Tuesday October 22, 2013 9:46 jensandmann

9:46	Jan Rizzo@JanRizzo @PastorJoelle Thanks, Joelle. The "crisis communication" title confused me #chsocm Tuesday October 22, 2013 9:46 JanRizzo

9:47	Steve Kenow@skenow @MtrAbby @LuckyCharm333 what did Paul say about refraining from that which would lead others astray? #chsocm Tuesday October 22, 2013 9:47 skenow

9:47	Carolyn Clement@singingcarolyn Should already be following, interacting w/ local media, reporters who cover your town way before crisis/disaster. #chsocm Tuesday October 22, 2013 9:47 singingcarolyn

9:48	Jan Rizzo@JanRizzo @singingcarolyn Yes! And have a plan. #chsocm Tuesday October 22, 2013 9:48 JanRizzo

9:48	Dan Webster@RevWeb @singingcarolyn That's why they call it media relations. It's all about relationship. Get to know them before you need them. #chsocm Tuesday October 22, 2013 9:48 RevWeb

9:48	Cheryl K.@LuckyCharm333 @skenow In reference to what, again? Sorry, I'm lost. #chsocm Tuesday October 22, 2013 9:48 LuckyCharm333

9:48	Trinity Lime Rock@TrinityLimeRock RT @singingcarolyn Should already be following, interacting w/ local media, -- yup MUST be done beforehand but crisis can strengthen #chsocm Tuesday October 22, 2013 9:48 TrinityLimeRock

9:49	Jan Rizzo@JanRizzo @RevWeb Very important. #chsocm Tuesday October 22, 2013 9:49 JanRizzo

9:49	Jen Sandmann@jensandmann And don't forget being part of the warning system - tornado warning in your area? Post/Share/Share tips on preparedness. #chsocm Tuesday October 22, 2013 9:49 jensandmann

9:49	Jan Rizzo@JanRizzo @TrinityLimeRock Strengthen and help #chsocm Tuesday October 22, 2013 9:49 JanRizzo

9:50	Trinity Lime Rock@TrinityLimeRock We RT adverse weather forecasts, local roads blocked, etc. routinely #chsocm Tuesday October 22, 2013 9:50 TrinityLimeRock

9:50	Alan Rudnick@alanrud We are coming up to the end of #chsocm. Final tweets of wisdom or inspiration? Tuesday October 22, 2013 9:50 alanrud

9:50	ChurchSnob@ChurchSnobTEC We warn people when ACNA folks are in town. #chsocm Tuesday October 22, 2013 9:50 ChurchSnobTEC

9:50	Steve Kenow@skenow @LuckyCharm333 re: #sm being evil. #chsocm Tuesday October 22, 2013 9:50 skenow

9:50	kellydouglas@kellydouglas @JustinWise we archive our #chsocm chats for later playback. Will you be doing that for these too? Tuesday October 22, 2013 9:50 kellydouglas

9:51	Katy Dunigan@kdunigan Oh my goodness, it's already 9:50. SO SAD! #chsocm Tuesday October 22, 2013 9:51 kdunigan

9:51	Jen Sandmann@jensandmann Be prepared to share ways to help in times of local, national, global disaster. People want to help, help them get involved. #chsocm Tuesday October 22, 2013 9:51 jensandmann

9:52	Jason Cress@jcforJC24 Thanks for the helpful advice tonight guys! I've got some great ideas to use for my church's growing social media communications. #chsocm Tuesday October 22, 2013 9:52 jcforJC24

9:52	Dan Webster@RevWeb Colo. Assn. of Nonprofits has good crisis comm. plan. coloradononprofits.org/wp-content/upl… #chsocm Tuesday October 22, 2013 9:52 RevWeb

9:52	Jason@J_at_Seminary Proclaim the Gospel. If necessary, use 120 characters. #chsocm Tuesday October 22, 2013 9:52 J_at_Seminary

9:52	Jason Chesnut@crazypastor RT @jensandmann Be prepared to share ways to help in times of disaster. People want to help, help them get involved. #chsocm Tuesday October 22, 2013 9:52 crazypastor

9:52	Trinity Lime Rock@TrinityLimeRock Be out in the community with SM at all times so it's natural to turn to you in disaster #chsocm Tuesday October 22, 2013 9:52 TrinityLimeRock

9:52	Jason Chesnut@crazypastor RT @J_at_Seminary: Proclaim the Gospel. If necessary, use 120 characters. #chsocm Tuesday October 22, 2013 9:52 crazypastor

9:52	Abby Murphy@MtrAbby Wish I had more wisdom to offer, but thnx for all the wisdom you all have offered! #chsocm Tuesday October 22, 2013 9:52 MtrAbby

9:53	Jason Cress@jcforJC24 @J_at_Seminary Can you share the Gospel in 140 characters or less? #chsocm #GospelChallenge Tuesday October 22, 2013 9:53 jcforJC24

9:53	Cheryl K.@LuckyCharm333 Tweet my sheep. #chsocm Tuesday October 22, 2013 9:53 LuckyCharm333

9:53	Jan Rizzo@JanRizzo @RevWeb Yes, this is a good example #chsocm Tuesday October 22, 2013 9:53 JanRizzo

9:53	Neal F. Fischer@nealffischer Breathe, Pray, Pin, Breathe, Pray, Post repeat. #chsocm Tuesday October 22, 2013 9:53 nealffischer

9:54	Jason Chesnut@crazypastor Keep Calm and Tweet On. #chsocm Tuesday October 22, 2013 9:54 crazypastor

9:54	Cheryl K.@LuckyCharm333 RT @nealffischer Breathe, Pray, Pin, Breathe, Pray, Post repeat. #chsocm Tuesday October 22, 2013 9:54 LuckyCharm333

9:54	Grace Faith@faithisgrace I think its important to becareful about socmedia donations. Verify. Verify. Verify. We have 2 educate ourselves #chsocm Tuesday October 22, 2013 9:54 faithisgrace

9:54	Jared Lee@JaredJLee89 If your sm isn't a sacred space when crisis is absent then it won't be when crisis occurs #chsocm Tuesday October 22, 2013 9:54 JaredJLee89

9:54	Cheryl K.@LuckyCharm333 RT @crazypastor Keep Calm and Tweet On. #chsocm Tuesday October 22, 2013 9:54 LuckyCharm333

9:54	Alan Rudnick@alanrud Coming up on the hour, we conclude with this prayer from Compline: #chsocm Tuesday October 22, 2013 9:54 alanrud

9:55	Cheryl K.@LuckyCharm333 RT @reckshow RT @JaredJLee89: If your sm isn't a sacred space when crisis is absent then it won't be when crisis occurs #chsocm Tuesday October 22, 2013 9:55 LuckyCharm333

9:55	Julie@ohxjulie Ducking out a little early because I am really cold and I can't type from under a blanket. Thanks for great advice tonight! #ChSocM Tuesday October 22, 2013 9:55 ohxjulie

9:55	Cheryl K.@LuckyCharm333 RT @alanrud Coming up on the hour, we conclude with this prayer from Compline: #chsocm Tuesday October 22, 2013 9:55 LuckyCharm333

9:55	Katy Dunigan@kdunigan @TrinityLimeRock Be the "voice in the wilderness." Be consistent. Steady. Trustworthy. Kind. Gentle, & always bring Peace. #chsocm Tuesday October 22, 2013 9:55 kdunigan

9:55	Neal F. Fischer@nealffischer There is 1 man, or woman, that deserves a pay raise. The person that wrote the word that doubled product use. #repeat #chsocm Tuesday October 22, 2013 9:55 nealffischer

9:56	PetreyDish.Com@PetreyDishCom RT @kdunigan: @jcforJC24 The #chsocm peeps are great! They loved & welcomed me when I was a newbie & we will do the same for you! :-) Tuesday October 22, 2013 9:56 PetreyDishCom

9:57	Dan Webster@RevWeb Thanks @alanrud for hosting a great chat. Very important topic. Looking forward to transcript later. #chsocm Tuesday October 22, 2013 9:57 RevWeb

9:57	Alan Rudnick@alanrud Keep watch, O Lord, with those who work or watch or weep this night. Help us to response w/ love to those in crisis. Amen. #chsocm Tuesday October 22, 2013 9:57 alanrud

9:57	Alan Rudnick@alanrud @RevWeb Most deff. Thanks for being a part of the convo! #chsocm Tuesday October 22, 2013 9:57 alanrud

9:57	Cheryl K.@LuckyCharm333 MT @alanrud Keep watch O Lord with those who work or watch or weep this night. Help us to response w/ love to those in crisis. Amen. #chsocm Tuesday October 22, 2013 9:57 LuckyCharm333

9:58	Jason Chesnut@crazypastor RT @RevWeb Thanks @alanrud for hosting a great chat. Very important topic. Looking forward to transcript later. #chsocm Tuesday October 22, 2013 9:58 crazypastor

9:58	Alan Rudnick@alanrud Keep watch, O Lord, with those who work or watch or weep this night. Help us to respond w/ love to those in crisis. Amen. #chsocm Tuesday October 22, 2013 9:58 alanrud

9:58	Dan Webster@RevWeb MT @alanrud Keep watch, O Lord, w/ those who work or watch or weep this night. Help us to respond w/ love to those in crisis. Amen. #chsocm Tuesday October 22, 2013 9:58 RevWeb

9:58	Paul Steinbrueck@paulsteinbrueck @alanrud Thanks for leading tonight's chat! Thanks to all who participated! #chsocm Tuesday October 22, 2013 9:58 paulsteinbrueck

9:59	Alan Rudnick@alanrud The transcript of tonight’s chat will be posted on bit.ly/qVWmCY within a few hours. #chsocm Tuesday October 22, 2013 9:59 alanrud

9:59	Jared Lee@JaredJLee89 Thank you for moderating tonight @alanrud. It was a helpful conversation #chsocm Tuesday October 22, 2013 9:59 JaredJLee89

9:59	Jen Sandmann@jensandmann @alanrud Thanks for moderating tonight. Great topic. Great discussion. Close to my heart. #chsocm Tuesday October 22, 2013 9:59 jensandmann

9:59	Alan Rudnick@alanrud @paulsteinbrueck You are welcome, sir! Tuesday October 22, 2013 9:59 alanrud

9:59	Alan Rudnick@alanrud @jensandmann Glad you enjoyed it! Tuesday October 22, 2013 9:59 alanrud

9:59	Alan Rudnick@alanrud Subscribe to our blog & you’ll receive transcripts automagically. bit.ly/qVWmCY. #chsocm Tuesday October 22, 2013 9:59 alanrud

10:00

Alan Rudnick@alanrud @nealffischer Thank you! Tuesday October 22, 2013 10:00 alanrud

10:00

Jason Chesnut@crazypastor @alanrud - great word, automagically. #chsocm Tuesday October 22, 2013 10:00 crazypastor

10:00

Alan Rudnick@alanrud We’re at the hour. Thanks to all for your contributions & insights. Join us again, next Tuesday @9pm ET. #chsocm Tuesday October 22, 2013 10:00 alanrud

10:00

Carolyn Clement@singingcarolyn @alanrud Thanks so much for moderating a great chat! Hoping we won't have much need for crisis expertise... #chsocm Tuesday October 22, 2013 10:00 singingcarolyn

10:00

Alan Rudnick@alanrud Blessings to ya'll. Thanks for interacting! #chsocm Tuesday October 22, 2013 10:00 alanrud

10:01

Alan Rudnick@alanrud The #chsocm tweetchat is formally over for this evening, but anyone is welcome to continue chatting. #PBWY Tuesday October 22, 2013 10:01 alanrud

10:01

Alan Rudnick@alanrud @singingcarolyn :) Hopefully, not. Always prepare. Tuesday October 22, 2013 10:01 alanrud

10:02

Eric Clapp@eric_clapp @alanrud Thanks a lot for hosting tonight. Awesome conversation. Much appreciated. #chsocm Tuesday October 22, 2013 10:02 eric_clapp

10:02

Alan Rudnick@alanrud @eric_clapp Welcome! Thank you for being a part of the chat. Tuesday October 22, 2013 10:02 alanrud

10:02

Alan Rudnick@alanrud @singingcarolyn :) Tuesday October 22, 2013 10:02 alanrud

10:03

Beth Felice@bfelice nonsequiter, possible future #chsocm convo--anyone following the new measurement guidelines for charity navigator? Tuesday October 22, 2013 10:03 bfelice

10:03

AZ Rork@azrork @singingcarolyn I feel like the potential is huge just can’t get any traction. #ChSocM @reckshow Tuesday October 22, 2013 10:03 azrork

10:03

PetreyDish.Com@PetreyDishCom @LuckyCharm333 Tweet about what church is doing: meetings, food pantry needs, events, scripture readings.... #chsocm Tuesday October 22, 2013 10:03 PetreyDishCom

10:06

Christopher Kiewel@graceward @nealffischer makes me feel like a slacker he participated in #chsocm & #thinkdigital while I watched #FaceOff Tuesday October 22, 2013 10:06 graceward

The topics: 
T1: Name a crisis that emerged in a ministry community and how could it have been improved by social media? Could be your church or another.
T2: What tools or strategies can churches use during a crisis to improve communication & trust?
T3: How should an external community crisis be handled differently than an internal church crisis via social media?
T4: What can be shared via social media from a crisis that reveals a greater truth about God?

This week's chat moderated by Alan Rudnick (@alanrud)